Angelique Moten
Kaaawa,HI
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Outgoing and welcoming so all customers have a positive memorable experience.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Olympia Hills Golf Club
06.2021 - 09.2022
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Managed multiple tournaments with over 75 participants.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift of bar and cart.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Kept bar presentable and well-stocked to meet customer needs.
- Answered questions about golf course such as directions to holes, clubhouse, and on-course restrooms.
Event Worker
Olympia Hills Golf Club
06.2021 - 09.2022
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Assisted event manager in achieving revenue goals set for events and catering.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Helped organize and manage successful events with attendance of over 100 people.
- Deescalated rowdy situations in professional manner.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Checked ID cards and verified bar guests were of legal age.
Shift Leader
Tropical Smoothie Cafe
07.2019 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress. Provided feedback to improve cafe output times.
Education
Bachelor of Science - Cellular And Molecular Biology
Seattle Pacific University
Seattle, WA06.2025
High School Diploma -
Byron P Steele II High School
Cibolo06.2020
Skills
- Beer Keg Installation
- Meal Preparation
- Staff Supervision
- Food Safety and Quality
- Cocktail Knowledge
- Serve Customers
- Hospitality Management
- Cash Register Operations
- Cart Stocking
Timeline
Food and Beverage Attendant
Olympia Hills Golf Club
06.2021 - 09.2022
Event Worker
Olympia Hills Golf Club
06.2021 - 09.2022
Shift Leader
Tropical Smoothie Cafe
07.2019 - 03.2020
Bachelor of Science - Cellular And Molecular Biology
Seattle Pacific University
High School Diploma -
Byron P Steele II High School
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