Summary
Overview
Work History
Education
Skills
Timeline
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ANGELIQUE OAKLEY

East Orange,NJ

Summary

I am a focused individual; successful at multi-tasking and delivering prompt and friendly service to all those in need. I maintain a positive attitude despite problematic situations, it is a major tool utilized in my daily functioning. Staying alert and aware during high-volume and fast paced situations is crucial to producing quality results. With excellent interpersonal and communication skills, I'm able to assist customers and patients alike. I am highly effective in anticipating and accommodating individual needs. Friendly, punctual and enthusiastic team player, I consistently bring a strong work ethic to each location I employ. Always willing and opened to learning new things, Stimulating my mind throughout my work career.

Overview

12
12
years of professional experience

Work History

Nursing Assistant

Atlantic Health
03.2022 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Unit Secretary

RWJBH
09.2019 - Current
  • Maintained current and accurate medical records for over 1000 patients.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Managed incoming calls and directed to appropriate department.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Answered phone calls and messages for numerous physician medical facility, scheduling appointments and handling patient inquiries.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.

Behavior Technician

Spectrum 360
01.2019 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Toll Collector

New Jersey Turnpike Authority
03.2018 - Current
  • Collected tolls, provided change and issued receipts to motorists in a fast and friendly manner. 
  • Operated toll collection equipment and processed toll payments accurately. 
  • Classified all vehicles passing through toll lanes in accordance with procedural requirements.
  • Monitored toll lane activity and generated operational reports. 
  •  Communicated in English  to effectively assist motorists and respond to inquiries in a courteous,      professional and helpful manner. 

Cook

Sodexo At ACC
09.2018 - 10.2019
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Recommended menu items for new dish development, holidays, special events and promotions.

prep cook/dishwasher

Hilton Garden Inn Springfield
05.2017 - 10.2017
  • Practiced proper safety and sanitation standards.
  • Prepared ingredients for menu items.
  • Cleaned and organized kitchen areas.
  • Restocked inventory and ingredient items as needed.
  • Supported waitstaff and other team members in completing tasks.
  • Consistently provided professional, friendly and engaging service.
  • Assisted with bussing and restaging tables.

amazon

fresh associate
01.2017 - 04.2017

Staff member

Oakley's daycare
09.2014 - 02.2015
  • Nurturer/caregiver responsible for daily cleaning assisting with educational activities providing emotionaland mental support.

Cashier

Norma Hunter
02.2013 - 06.2013
  • Served customers money handling cleaning and organizing product Greeting customers menu updates.

Education

Certified Security Officer Certified home health aidCPR/AED/First Aide Certified: licenced home health aide:alpha health care - maplewood nj cosmotolgy: 2016empire beauty - bloomfield nj -

High School Diploma -

Malcolm x Shabazz
Newark, NJ
2012

Skills

    Superior customer service Proficient in cash management MS Office proficiencyLocal/state health laws knowledge Accurate money handling Shipping and receiving professional Payment processing Strategic sales knowledgeTime management skillsMulti-tasking abilityFriendly demeanor Cleanliness Good telephone etiquette Creative problem solver Exceptional communication skillsQuick learner Cosmetology industry exposureComputer-literate Safety and sanitation training

  • Cash register operations
  • Toll equipment operation
  • Multitasking proficiency
  • Time management
  • Basic mathematical aptitude
  • Valid NJ driver's license
  • Fast learner
  • alpha, caregiver, CPR, home health, home health aide, inventory, meetings, money, Office, organizing, receiving, reporting, sales, telephone
  • Patient care
  • Patient feeding
  • Direct patient care
  • Recording vital signs
  • Patient-focused care
  • Mobility assistance
  • Vital sign monitoring
  • Electronic charting

Timeline

Nursing Assistant

Atlantic Health
03.2022 - Current

Unit Secretary

RWJBH
09.2019 - Current

Behavior Technician

Spectrum 360
01.2019 - Current

Cook

Sodexo At ACC
09.2018 - 10.2019

Toll Collector

New Jersey Turnpike Authority
03.2018 - Current

prep cook/dishwasher

Hilton Garden Inn Springfield
05.2017 - 10.2017

amazon

fresh associate
01.2017 - 04.2017

Staff member

Oakley's daycare
09.2014 - 02.2015

Cashier

Norma Hunter
02.2013 - 06.2013

Certified Security Officer Certified home health aidCPR/AED/First Aide Certified: licenced home health aide:alpha health care - maplewood nj cosmotolgy: 2016empire beauty - bloomfield nj -

High School Diploma -

Malcolm x Shabazz

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