ANGELIQUE OAKLEY
East Orange,NJ
Summary
I am a focused individual; successful at multi-tasking and delivering prompt and friendly service to all those in need. I maintain a positive attitude despite problematic situations, it is a major tool utilized in my daily functioning. Staying alert and aware during high-volume and fast paced situations is crucial to producing quality results. With excellent interpersonal and communication skills, I'm able to assist customers and patients alike. I am highly effective in anticipating and accommodating individual needs. Friendly, punctual and enthusiastic team player, I consistently bring a strong work ethic to each location I employ. Always willing and opened to learning new things, Stimulating my mind throughout my work career.
Overview
12
12
years of professional experience
Work History
Nursing Assistant
Atlantic Health
Morristown, NJ
03.2022 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Unit Secretary
RWJBH
Newark, NJ
09.2019 - Current
- Maintained current and accurate medical records for over 1000 patients.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Provided information for patient admissions and discharges to foster timely processing.
- Managed incoming calls and directed to appropriate department.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Answered phone calls and messages for numerous physician medical facility, scheduling appointments and handling patient inquiries.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Behavior Technician
Spectrum 360
Livingston, NJ
01.2019 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Toll Collector
New Jersey Turnpike Authority
Woodbridge Township, NJ
03.2018 - Current
- Collected tolls, provided change and issued receipts to motorists in a fast and friendly manner.
- Operated toll collection equipment and processed toll payments accurately.
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Monitored toll lane activity and generated operational reports.
- Communicated in English to effectively assist motorists and respond to inquiries in a courteous, professional and helpful manner.
Cook
Sodexo At ACC
Livingston, NJ
09.2018 - 10.2019
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Verified proper portion sizes and consistently attained high food quality standards.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
- Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
- Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Recommended menu items for new dish development, holidays, special events and promotions.
prep cook/dishwasher
Hilton Garden Inn Springfield
Springfield Township, NJ
05.2017 - 10.2017
- Practiced proper safety and sanitation standards.
- Prepared ingredients for menu items.
- Cleaned and organized kitchen areas.
- Restocked inventory and ingredient items as needed.
- Supported waitstaff and other team members in completing tasks.
- Consistently provided professional, friendly and engaging service.
- Assisted with bussing and restaging tables.
amazon
fresh associate
Avenel, NJ
01.2017 - 04.2017
Staff member
Oakley's daycare
Orange, NJ
09.2014 - 02.2015
- Nurturer/caregiver responsible for daily cleaning assisting with educational activities providing emotionaland mental support.
Cashier
Norma Hunter
East Orange, NJ
02.2013 - 06.2013
- Served customers money handling cleaning and organizing product Greeting customers menu updates.
Education
Certified Security Officer Certified home health aidCPR/AED/First Aide Certified: licenced home health aide:alpha health care - maplewood nj cosmotolgy: 2016empire beauty - bloomfield nj -
High School Diploma -
Malcolm x Shabazz
Newark, NJ2012
Skills
- Cash register operations
- Toll equipment operation
- Multitasking proficiency
- Time management
- Basic mathematical aptitude
- Valid NJ driver's license
- Fast learner
- alpha, caregiver, CPR, home health, home health aide, inventory, meetings, money, Office, organizing, receiving, reporting, sales, telephone
Superior customer service Proficient in cash management MS Office proficiencyLocal/state health laws knowledge Accurate money handling Shipping and receiving professional Payment processing Strategic sales knowledgeTime management skillsMulti-tasking abilityFriendly demeanor Cleanliness Good telephone etiquette Creative problem solver Exceptional communication skillsQuick learner Cosmetology industry exposureComputer-literate Safety and sanitation training
- Patient care
- Patient feeding
- Direct patient care
- Recording vital signs
- Patient-focused care
- Mobility assistance
- Vital sign monitoring
- Electronic charting
Timeline
Nursing Assistant
Atlantic Health
03.2022 - Current
Unit Secretary
RWJBH
09.2019 - Current
Behavior Technician
Spectrum 360
01.2019 - Current
Cook
Sodexo At ACC
09.2018 - 10.2019
Toll Collector
New Jersey Turnpike Authority
03.2018 - Current
prep cook/dishwasher
Hilton Garden Inn Springfield
05.2017 - 10.2017
amazon
fresh associate
01.2017 - 04.2017
Staff member
Oakley's daycare
09.2014 - 02.2015
Cashier
Norma Hunter
02.2013 - 06.2013
Certified Security Officer Certified home health aidCPR/AED/First Aide Certified: licenced home health aide:alpha health care - maplewood nj cosmotolgy: 2016empire beauty - bloomfield nj -
High School Diploma -
Malcolm x Shabazz