Customer Service
Florida Blue (Blue Cross and Blue Shield of Florida)
08.2019 - 04.2020
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Developed effective working relationships with team members across multiple departments.
- Provided accurate information regarding products and services while upselling additional products when appropriate.