Angelique Smith
Pittsburgh,PA
Summary
Empathetic Patient Care Technician Specialist , commended for chart accuracy, effective team collaboration and phlebotomy. Team player capable of interacting with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.
Overview
9
9
years of professional experience
Work History
Patient Care Technician Specialist
UPMC St. Margaret Hospital
Pittsburgh, Pennsylvania
02.2022 - 07.2025
- Provided direct patient care including wound care, medication administration, IV insertion and management.
- Collected blood samples from patients using proper techniques and equipment.
- Assisted healthcare providers in preparing for patient examinations and procedures.
- Responded promptly to patient inquiries and concerns.
Patient Care Technician Specialist
UPMC Mercy
Pittsburgh , PA
12.2020 - 02.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
Certified Nursing Assistant
Vincentian Marian Manor
Pittsburgh, PA
09.2018 - 12.2020
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
Receptionist
Elements Massage
Pittsburgh , PA
08.2016 - 08.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
Education
Associate of Science - Massage Therapy
Pittsburgh Technical College
Oakdale, PA06.2016
High School Diploma -
Juan Seguin High School
Arlington, TX06.2010
Skills
- Transporting patients
- Measuring bodily fluids
- Dementia and Alzheimer's knowledge
- Companionship and emotional support
- Customer/Client relations
- Security awareness
- Multi-line telephone systems
- Office administration
- Document management
- Staff management
- Safety understanding
- Conflict resolution techniques
- Charting expertise
- Collecting specimens
Timeline
Patient Care Technician Specialist
UPMC St. Margaret Hospital
02.2022 - 07.2025
Patient Care Technician Specialist
UPMC Mercy
12.2020 - 02.2022
Certified Nursing Assistant
Vincentian Marian Manor
09.2018 - 12.2020
Receptionist
Elements Massage
08.2016 - 08.2018
Associate of Science - Massage Therapy
Pittsburgh Technical College
High School Diploma -
Juan Seguin High School
Similar Profiles
Sarah BrandenburgSarah Brandenburg
Patient Care Technician, Nursing Student at UPMC St. Margaret HospitalPatient Care Technician, Nursing Student at UPMC St. Margaret Hospital
Macy YostMacy Yost
Radiology Patient Care Technician at UPMC St. Margaret HospitalRadiology Patient Care Technician at UPMC St. Margaret Hospital
Carissa BlystoneCarissa Blystone
Credit Union Manager at UPMC St. Margaret Hospital Credit UnionCredit Union Manager at UPMC St. Margaret Hospital Credit Union
Robert HamptonRobert Hampton
Warehouse Worker at Monogram FoodsWarehouse Worker at Monogram Foods
Ethan SpangenbergEthan Spangenberg
Marine Corps Corporal at United States Marine CorpsMarine Corps Corporal at United States Marine Corps