Angelique Tate
Gautier,MS
Summary
Dynamic and results-oriented professional with extensive experience in customer service and office administration, notably at T&A Trucking. Excelled in managing high-stress situations and resolving customer complaints, significantly enhancing client loyalty. Skilled in Microsoft Office and adept at multitasking, I bring a proven track record of improving operational efficiency and customer satisfaction.
Overview
2023
2023
years of professional experience
Work History
Secretary's Assistant
T&A Trucking
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Cashier
Walgreens
02.2019 - 07.2022
Cashier
Customer Service Representative
Walmart
03.2010 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
N/A - Business Administration
Bishop State Community College
Mobile, AL12.2027
Skills
- Fast learner
- Microsoft office
- Bookkeeping
- Multitasking and time management
- Clear communication
- Recordkeeping
- Customer service
- Customer relations and communications
- Customer and client relations
- High volume phone inquiries
- Organizing and categorizing data
- Payment distribution
- Client relations
- Meeting planning
- Critical thinking
- Multi-line telephone systems
- Writing reports
- Office administration
Timeline
Customer Service Cashier
Walgreens
02.2019 - 07.2022
Customer Service Representative
Walmart
03.2010 - 07.2022
Secretary's Assistant
T&A Trucking
N/A - Business Administration
Bishop State Community College