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Overview

As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities.

* Part-time
* Level: Entry-Level
* Travel: 0%

Benefits

* Healthcare

Medical/Dental with 30 hour average week


* PTO

Vacation (after 6 months)


* Employee discount

Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products.


* Retirement planning/saving

Company matching helps employees secure their financial future and reach their retirement savings goals.


* Flexible hours


* Training programs

Business schools



Responsibilities

* Models and delivers a distinctive and delightful customer experience.
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.

Training & Personal Development

* Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.

Customer Service Associate

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Knowledgeable Registered Nurse with solid background in emergency care and patient management at Novant New Hanover Emergency Department. Consistently provided critical care in high-pressure environments, ensuring patient stability and positive outcomes. Demonstrated proficiency in rapid assessment and collaborative problem-solving.

Operate effectively in fast-paced emergency settings to address concerns with acute and chronic conditions. Good communication, decision-making and prioritization skills useful for assessing and triaging patients to optimize department resource utilization. .

Proven Registered Nurse with extensive experience at Sutter Coast Hospital, excelling in emergency diagnostics and compassionate care. Demonstrated expertise in patient assessments and critical thinking, significantly improving patient outcomes. Skilled in EKG interpretation and providing emotional support, adept at ensuring high-quality, evidence-based nursing practices. Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Dynamic RN bringing 13 years of treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings. Patient-oriented Nurse with 13 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with emergency medical specialty. Patient-oriented Nurse with 15 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with a multitude of nursing specialty's. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

 Dynamic Registered Nurse with extensive experience at Bon Scours Mercy Health, excelling in critical care and patient advocacy. Proven ability to enhance patient outcomes through compassionate care and advanced cardiac life support. Recognized for strong clinical judgment and effective teamwork, ensuring high-quality care in fast-paced environments. 

Dynamic Registered Nurse with extensive experience at DCH Northport Medical Center, excelling in emergency triage and compassionate patient care. Proven ability to enhance patient outcomes through critical thinking and effective medication administration. Adept at fostering interdisciplinary collaboration and advocating for patient rights, ensuring safety and compliance in high-pressure environments.
Healthcare professional with extensive experience in high-stress emergency settings. Proven ability to deliver exceptional patient care while maintaining composure during medical crises. Highly reliable team member with adaptability to changing situations and commitment to collaborative success.
Registered Nursing professional in Emergency Medicine with extensive knowledge in acute patient care, rapid assessment, and critical interventions. Skilled in team collaboration, maintaining high standards, and adapting to changing needs seamlessly. Known for strong clinical judgment, effective communication, and focus on achieving optimal patient outcomes in fast-paced environments.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Angelique Varela

Summary

Overview

Work History

Registered Nurse, Emergency Department

Perioperative / PACU Registered Nurse

Skills

Education

Bachelor of Science - Nursing

Timeline

Registered Nurse, Emergency Department

Perioperative / PACU Registered Nurse

Bachelor of Science - Nursing

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