Angelique Void
Wilmington,DE
Summary
Seasoned banking professional with 7 years of experience, including a Funds transfer/processing role at City National Bank. Expert in financial assessments, account management, and client relationship building. Seeking to leverage expertise in tailored banking solutions and client services as a Banker.
Overview
5
5
years of professional experience
Work History
Funds Transfer Officer
City National Bank
Wilmington, De
06.2024 - Current
- Reviewed incoming and outgoing funds transfer requests to ensure accuracy, completeness, and compliance with legal regulations.
- Processed domestic and international payments for customers in a timely manner, according to established policies and procedures.
- Investigated discrepancies related to funds transfers and provided resolution within agreed timelines.
Client Service Representative
BNY Mellon
Wilmington, De
08.2023 - 06.2024
- Address client inquiries and resolve issues to ensure high standards of satisfaction for Fortune 500 accounts, both domestic and international
- Maintain comprehensive account services by utilizing effective communication strategies
- Implement problem-solving techniques to support and enhance client experience
Universal Banker
PNC Bank
04.2023 - 07.2023
- Performed in-depth financial evaluations for clients, recommending customized banking options to improve their financial well-being
- Oversaw all aspects of account management, from establishment to termination, maintaining precision and compliance with financial laws
- Fostered client relationships through continuous engagement, offering expert advice and support on a variety of banking products and services
Small Business Specialist
Bank of America
03.2020 - 04.2022
- Conducted in-depth analysis of client financial statements, resulting in the adoption of optimized payroll and account management approaches
- Offered guidance on diverse lending products tailored to small business clients' specific financial objectives
- Delivered customized investment solutions that contributed to the improvement of clients' portfolio performance and overall fiscal well-being
Education
Bachelor of Business Administration - Business
Cheyney University of Pa
Cheyney, PaHigh School Diploma -
William L. Sayre High School
Skills
- Comprehensive Account Services
- Effective Communication
- Problem-Solving
- Microsoft Office Suite
- Proprietary Systems
- Financial Assessments
- Account Operations
- Relationship Building
- Banking Products and Services
- Client Financial Statements Analysis
- Lending Products
- Investment Options
- Effective Communication With Members
Timeline
Funds Transfer Officer
City National Bank
06.2024 - Current
Client Service Representative
BNY Mellon
08.2023 - 06.2024
Universal Banker
PNC Bank
04.2023 - 07.2023
Small Business Specialist
Bank of America
03.2020 - 04.2022
Bachelor of Business Administration - Business
Cheyney University of Pa
High School Diploma -
William L. Sayre High School