Angelique Williams
Glenwood,Illinois
Summary
Highly accomplished and dedicated professional with a proven track record of success in various leadership and operational roles. Demonstrated expertise in transportation, recruitment, and management. Committed to delivering exceptional results through strategic planning, effective communication, and strong problem-solving skills. Seeking a challenging position to leverage my skills and experience in driving organizational growth and success.
Overview
34
34
years of professional experience
Work History
Executive Board Member
Amalgamated Transit Union, Local 241
12.2022 - Current
- Collaborate with board members to develop and implement strategies to improve working conditions and benefits for union members
- Advocate for employee rights and negotiate collective bargaining agreements with management
- Attend specific meetings pertaining to safety of operations staff
- Confers with Authority management, union representatives, labor relations, and/or legal team in addressing employee issues and proposing related resolutions
- Strong understanding of rights and labor laws
Owner/Operator
The Tee Joint L.L.C.
Glenwood, Illinois
06.2018 - Current
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Bus Operator/Line Instructor
Chicago Transit Authority
04.1994 - Current
- Safely operate buses, ensuring passenger safety and adherence to traffic regulations
- Provide excellent customer service, addressing passenger inquiries and concerns
- Maintain accurate records of routes, schedules, and fares.
- Instruct new hires on all routes and schedules according to company regulations
- Instruct new hires on current standard operating procedures according to company policy
Recruiter
General Employment
11.2004 - 03.2006
- Conducted full-cycle recruitment processes, including sourcing, screening, and interviewing candidates
- Developed and maintained relationships with hiring managers to understand their staffing needs
- Successfully placed qualified candidates in various positions, contributing to the growth and success of client organizations.
- Knowledgeable of labor laws and regulations
General Manager
Petrie Stores Corporation
01.1993 - 04.1994
- Oversaw daily operations of a retail store, ensuring efficient and profitable performance
- Managed a team of employees, providing training, coaching, and performance evaluations
- Implemented effective sales strategies, resulting in increased revenue and customer satisfaction.
Pharmacy Technician Supervisor
Osco Store 49
12.1990 - 07.1993
- Supervised a team of pharmacy technicians, ensuring accurate and timely dispensing of medications
- Managed inventory and controlled costs, optimizing profitability
- Collaborated with pharmacists and healthcare professionals to provide exceptional patient care.
Education
Master of Arts - Human Resource Management
American Public University
Charles Town, WV02.2019
Skills
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Detail-oriented with exceptional organizational skills
- Ability to work effectively under pressure and meet deadlines
- Excellent conflict resolution ability
- Excellent Policy interpretation
- Extensive Training and development ability
- Critical Thinking
- DOT Standards
- Local Street Knowledge
- Safe Driving Practices
- Passenger Interaction
- Vehicle Inspection
- Area Knowledge
- Fare Collections
- Local Traffic Laws
- Defensive Driving
- Public Transit Operations
- Effective Communication Skills
- Incident Reporting
- Customer Relations Skills
- Troubleshooting Skills
- Federal and State Driving Regulations
- Communication and Interpersonal Skills
- Strong leadership and team management abilities
- Operational Safety
- Operational Procedures
- Fare and Voucher Collection
- Creative Solutions
- Passenger Assistance
References
Available upon request
Timeline
Executive Board Member
Amalgamated Transit Union, Local 241
12.2022 - Current
Owner/Operator
The Tee Joint L.L.C.
06.2018 - Current
Recruiter
General Employment
11.2004 - 03.2006
Bus Operator/Line Instructor
Chicago Transit Authority
04.1994 - Current
General Manager
Petrie Stores Corporation
01.1993 - 04.1994
Pharmacy Technician Supervisor
Osco Store 49
12.1990 - 07.1993
Master of Arts - Human Resource Management
American Public University
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