Angelique Wilson
Miller Transportation
Baltimore,OH
20
years of professional experience
Dedicated Charter Bus Driver with proven expertise in safe driving practices and time management. Committed to ensuring passenger safety and enhancing service delivery through effective route planning and exceptional customer service.
Work History
Charter Bus Driver
5 Years 1 Month- Collaborated with dispatch team to optimize routes, reducing travel time and enhancing service delivery.
- Increased on-time arrivals through efficient route planning and time management skills.
- Coordinated group travel logistics effectively, ensuring smooth transitions from one destination to another for passengers.
- Operated charter buses safely, ensuring compliance with traffic regulations and company policies.
- Conducted pre-trip inspections to maintain vehicle safety and reliability before each journey.
- Provided exceptional customer service by assisting passengers with boarding and addressing inquiries.
- Maintained accurate records of trip logs, passenger counts, and fuel consumption for operational efficiency.
- Mentored new drivers on safety protocols and best practices for passenger transport operations.
- Led training sessions for staff on emergency response procedures to ensure preparedness during trips.
- Implemented improvements in safety procedures, resulting in enhanced driver performance and reduced incidents.
- Assisted passengers with special needs, ensuring comfortable boarding and disembarking processes.
- Completed accurate trip logs, documenting miles traveled, fuel usage, and any incidents that occurred during the journey.
- Showcased strong attention to detail when preparing for trips, ensuring all relevant documentation and permits were in order before departure.
- Maintained positive relationships with clients through clear communication about scheduling changes or unexpected delays.
- Maintained a professional demeanor under pressure while handling last-minute itinerary changes or unforeseen complications during trips.
- Consistently met stringent safety standards by adhering to company policies and federal regulations, resulting in an excellent driving record.
- Ensured passenger safety with thorough pre-trip inspections and adherence to traffic laws.
- Managed challenging weather conditions skillfully, prioritizing passenger safety while minimizing delays in arrival times.
- Enhanced passenger satisfaction by providing exceptional customer service and maintaining a clean, safe bus environment.
- Collaborated with dispatchers for timely pickups, drop-offs, and communication of any delays or issues.
- Supported company growth by promoting services at industry events and networking functions when needed.
- Attended regular training sessions to stay updated on industry regulations and best practices for charter bus drivers.
- Strengthened client retention rates through timely follow-up after completed trips to address concerns or gather feedback for improvement.
- Contributed to team cohesion by collaborating closely with fellow drivers, sharing tips for navigating difficult routes or addressing common challenges faced on the job.
- Enhanced overall efficiency by assisting in vehicle maintenance tasks such as checking oil levels or replacing worn tires when necessary.
- Handled emergency situations calmly, taking appropriate action to protect passengers and minimize damage.
- Demonstrated adaptability by adjusting routes as needed due to road closures or construction detours.
- Reduced fuel consumption and maintenance costs by driving smoothly and following preventative maintenance schedules.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Received excellent customer reviews for friendly, punctual transport services.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Retained bus system, route and stop knowledge for informative customer advice.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Adhered to tight schedule and met departure and arrival deadlines.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Communicated with passengers regarding estimated time of arrival.
- Responded with ease to sudden changes in routes and schedules.
- Remained calm and poised in emergent situations.
- Followed applicable traffic regulations and traffic laws.
- Followed designated routes and schedules while operating vehicles.
- Developed deep knowledge of local routes and area destinations.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Pointed out landmarks and other points of interest to passengers.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Observed passengers during the journey and reported any suspicious behavior.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Drove VIPs to corporate events and meetings.
Charter Bus Driver
13 Years 4 Months- Operated charter buses safely, ensuring compliance with traffic regulations and company policies.
- Conducted pre-trip inspections to maintain vehicle safety and reliability before each journey.
- Provided exceptional customer service by assisting passengers with boarding and addressing inquiries.
- Maintained accurate records of trip logs, passenger counts, and fuel consumption for operational efficiency.
- Mentored new drivers on safety protocols and best practices for passenger transport operations.
- Led training sessions for staff on emergency response procedures to ensure preparedness during trips.
- Implemented improvements in safety procedures, resulting in enhanced driver performance and reduced incidents.
- Assisted passengers with special needs, ensuring comfortable boarding and disembarking processes.
- Completed accurate trip logs, documenting miles traveled, fuel usage, and any incidents that occurred during the journey.
- Showcased strong attention to detail when preparing for trips, ensuring all relevant documentation and permits were in order before departure.
- Maintained positive relationships with clients through clear communication about scheduling changes or unexpected delays.
- Maintained a professional demeanor under pressure while handling last-minute itinerary changes or unforeseen complications during trips.
- Consistently met stringent safety standards by adhering to company policies and federal regulations, resulting in an excellent driving record.
- Ensured passenger safety with thorough pre-trip inspections and adherence to traffic laws.
- Managed challenging weather conditions skillfully, prioritizing passenger safety while minimizing delays in arrival times.
- Enhanced passenger satisfaction by providing exceptional customer service and maintaining a clean, safe bus environment.
- Collaborated with dispatchers for timely pickups, drop-offs, and communication of any delays or issues.
- Supported company growth by promoting services at industry events and networking functions when needed.
- Attended regular training sessions to stay updated on industry regulations and best practices for charter bus drivers.
- Strengthened client retention rates through timely follow-up after completed trips to address concerns or gather feedback for improvement.
- Contributed to team cohesion by collaborating closely with fellow drivers, sharing tips for navigating difficult routes or addressing common challenges faced on the job.
- Enhanced overall efficiency by assisting in vehicle maintenance tasks such as checking oil levels or replacing worn tires when necessary.
- Handled emergency situations calmly, taking appropriate action to protect passengers and minimize damage.
- Demonstrated adaptability by adjusting routes as needed due to road closures or construction detours.
- Reduced fuel consumption and maintenance costs by driving smoothly and following preventative maintenance schedules.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Received excellent customer reviews for friendly, punctual transport services.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Retained bus system, route and stop knowledge for informative customer advice.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Adhered to tight schedule and met departure and arrival deadlines.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Developed deep knowledge of local routes and area destinations.
- Followed applicable traffic regulations and traffic laws.
- Followed designated routes and schedules while operating vehicles.
- Remained calm and poised in emergent situations.
- Responded with ease to sudden changes in routes and schedules.
- Communicated with passengers regarding estimated time of arrival.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Drove VIPs to corporate events and meetings.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed passengers during the journey and reported any suspicious behavior.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Pointed out landmarks and other points of interest to passengers.
- Collaborated with dispatch team to optimize routes, reducing travel time and enhancing service delivery.
- Increased on-time arrivals through efficient route planning and time management skills.
- Coordinated group travel logistics effectively, ensuring smooth transitions from one destination to another for passengers.
- Training and recertification of new drivers.
- Green Roads program
Education
High School Diploma
Skills
Safe driving practices
Pre-trip inspections
Adaptable to change
Defensive driving techniques
Accident prevention
GPS navigation
Map reading proficiency
Vehicle maintenance
Emergency procedures
Post-trip evaluations
Customer service
Problem-solving
Clear communication
Elderly and disabled assistance
Passenger safety
Clean driving record
Safety practices
Inclement weather driving
Vehicle inspections
DOT standards
DOT regulations
Safe driving techniques
Teamwork
Punctuality
Reliability
Efficiency and time management
Timeline
Charter Bus Driver
Miller Transportation
05.2021 - CurrentRead More
Charter Bus Driver
Lakefront Lines
11.2006 - 03.2020Read More
Walnut Ridge High School
High School Diploma
Read More