Angelique Woodson

• Maintained consistent positive customer feedback.
• Helped management develop employee improvement plans and motivate team members to continually improve.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Facilitated and logged store opening, closing, and shift changes.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

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• Excelled in every store position and regularly backed up front-line staff.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Defined clear targets and objectives and communicated to other team members.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Developed unique events and special promotions to drive sales.
• Managed staff schedules and maintained adequate coverage for all shifts.