Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
George Lounge
03.2023 - 10.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
BBA - Nurse
Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PR
05.2028
High School Diploma -
Santa Gema High School
Carolina, PR
05.2021
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Cleanliness standards
Suggestive Selling
Team Player
Reliability
Multitasking
High Energy and Stamina
Relationship Building
Transactions and Cash Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
George Lounge
03.2023 - 10.2023
BBA - Nurse
Sistema Universitario Ana G Mendez - Universidad Del Este