Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelis Himely

Hialeah,FL

Summary

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Overview

7
7
years of professional experience

Work History

Sales Agent

Eye Candy Laser
12.2024 - Current
  • Customer-oriented approach increased sales.
  • Assisted customers with product selection and provided detailed information.
  • Processed transactions accurately and efficiently at the point of sale.
  • Engaged customers through effective communication and active listening skills.
  • Resolved customer complaints promptly and efficiently.
  • Advised customers on the latest product features and benefits.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.

Secretary

Taxes & Immigration Services
11.2022 - 12.2024
  • Educated clients about health insurance options and benefits.
  • Assisted clients in completing insurance applications and enrollment forms.
  • Analyzed client needs to recommend appropriate health insurance plans.
  • Conducted follow-up calls to address client inquiries and concerns promptly.
  • Stayed updated on industry regulations and policy changes affecting health insurance.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Performed clerical tasks by answering calls, taking messages, returning missed calls, arranging appointments and responding to questions or inquiries.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Managed reservations by answering calls, responding to emails and booking accommodations

Assistant

Geor Spa
05.2020 - 10.2022
  • Provided therapeutic massages to clients using various techniques and modalities.
  • Maintained cleanliness and organization of massage therapy rooms and equipment.
  • Educated clients on wellness practices and self-care techniques post-treatment.
  • Managed scheduling and appointments to optimize client flow and service delivery.
  • Performed quality, therapeutic bodywork to meet clients' needs.
  • Scheduled appointments and maintained organized calendar for office staff.
  • Processed incoming and outgoing mail efficiently and accurately.
  • Handled client inquiries and provided information about services offered.
  • Coordinated meeting room reservations and ensured readiness for events.

Assistant

Doral Buick Gmc
01.2019 - 04.2020
  • Scheduled appointments for clients and sales representatives efficiently.
  • Managed communication between clients and internal teams effectively.
  • Utilized CRM software to track leads and client interactions.
  • Collaborated with sales team to align on appointment strategies regularly.
  • Trained new team members on appointment-setting techniques thoroughly.
  • Made phone calls and sent emails to establish leads.
  • Called no shows and cancellations to reschedule.
  • Recorded information from potential customers regarding specific product or service needs.
  • Performed other duties assigned by management team members.

Education

High School Diploma -

Miami-Dade Collage
Miami, FL
06-2012

Skills

  • Customer Service & Communication – Answering calls and assisting clients professionally
  • Administrative Support – Filing, record keeping, and office organization
  • Scheduling & Appointment Management – Coordinating and booking client appointments efficiently
  • Sales & Client Relations – Promoting services and closing sales with a customer-focused approach
  • Office Software & Tools – Proficient in Microsoft Office Suite and CRM systems
  • Multitasking & Time Management – Managing office duties while supporting client needs
  • Massage Therapy – Providing therapeutic massage services with professionalism and care
  • Bilingual Communication – Fluent in English and Spanish (reading, writing, and speaking)

Timeline

Sales Agent

Eye Candy Laser
12.2024 - Current

Secretary

Taxes & Immigration Services
11.2022 - 12.2024

Assistant

Geor Spa
05.2020 - 10.2022

Assistant

Doral Buick Gmc
01.2019 - 04.2020

High School Diploma -

Miami-Dade Collage

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