Angelisa Davis
Olive Branch,MS
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
16
16
years of professional experience
Work History
Market Delivery Warehouse Supervisor
Lowe's XDT
12.2023 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Oversaw daily operations and shipping and handling processes.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Enhanced employee productivity through effective training programs and performance evaluations.
Warehouse Forklift Operator
WAI
11.2021 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
Merchandising Service Manager
Lowes Home Improvement
03.2021 - 10.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Analyzed service reports to identify areas of improvement.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored service staff performance and provided feedback for improvement.
Department Manager
Lowes Home Improvement
03.2008 - 03.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Established clear performance expectations for staff members which led to increased accountability.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
High School Diploma -
Noxubee County High School
Macon, MS05.2006
Skills
- Warehouse Operations
- Warehouse Organization
- Loading and unloading
- Warehouse Safety
- Shipping and receiving operations
- Material Handling
- Staff Management
- Order picking and processing
- Inventory Replenishment
- Stock counts
- Forklift Operations
- Order pulling
- Staff Training
- Quality Control
- Order Management
- Employee Motivation
- Performance Improvement
- Assembly and production
- Inventory Management
- Inventory and Stocking
- Problem-Solving
- Order Fulfillment
- Customer care
- Team Building and Leadership
- Employee Scheduling
- Supplies inventory
- Heavy Lifting
Timeline
Market Delivery Warehouse Supervisor
Lowe's XDT
12.2023 - Current
Warehouse Forklift Operator
WAI
11.2021 - Current
Merchandising Service Manager
Lowes Home Improvement
03.2021 - 10.2023
Department Manager
Lowes Home Improvement
03.2008 - 03.2021
High School Diploma -
Noxubee County High School
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