Angelissel Lopez Taveras

• Managed database administration for student information systems at technical college.
• Developed reports to track enrollment trends and student performance metrics.
• Maintained data integrity by performing regular audits and updates on records.
• Coordinated student scheduling and database management to ensure accurate records and efficient processes.
• Implemented systematic registration procedures to uphold high standards of service and accuracy.
• Managed phone inquiries, delivering precise information and fostering positive communication.
• Enhanced class schedules to improve student enrollment efficiency and satisfaction.
• Processed payments while maintaining accurate financial records and accountability.
• Assisted and translated for customers to ensure clarity in service experience.

• Managed student registration processes and maintained accurate enrollment records.
• Coordinated communication between students and academic departments for course selection.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Provided guidance to staff on day-to-day operations related to registrar functions.
• Prepared documents for registration, enrollment, and graduation processes.
• Achieved promotion to Database position due to exemplary performance and contributions.

Conducted performance reviews for all employees under my supervision.

• Provided an excellent experience of my customer's service.
• Processed transactions accurately while ensuring compliance with store policies and maintaining a balanced register during high-volume periods.
• Responded quickly to customer inquiries about products or services offered at the store.
• Coordinated with team members to ensure smooth store operations, and resolve customer concerns promptly and professionally.