Angelita Greene
Richmond,CA
Summary
Dedicated and compassionate Registered Nurse with background in patient care and nursing. Skilled in managing complex medical conditions and supporting patient recovery. Demonstrated expertise in critical thinking and effective communication. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
Work History
After-Hours Registered Nurse
By the Bay Health Hospice
08.2023 - Current
- Recorded details regarding therapies to keep patient charts updated.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Educated family members and caregivers on patient care instructions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Maintain regular communication with Team Leaders regarding patient/family status and unusual or potentially problematic patient/family issues.
- Provide continuing care to patients/families as requested and in compliance with agency policies and procedures and applicable federal and state regulations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Registered Nurse Case Manager, Hospice
By the Bay Health Hospice
07.2022 - 08.2023
- Managed caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
- Implemented evidence-based practices to improve overall quality of hospice services provided within the organization.
- Maintained compliance with federal and state regulations pertaining to end-of-life care standards through ongoing education and policy implementation.
- Provided direct nursing care when necessary, ensuring the highest level of comfort for patients facing terminal illness.
- Advocated for patients'' wishes regarding treatment options, preserving dignity in their final days.
- Evaluated the effectiveness of current hospice services through regular audits and feedback from patients, families, and staff.
- Participated in continuous professional development to stay current with best practices in hospice case management and end-of-life care.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Facilitated smooth transitions from acute care settings to home-based hospice care through thorough planning and coordination.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
- Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Advocated for patients'' wishes regarding medical treatment options, respecting cultural beliefs and values throughout the decision-making process.
- Assisted in training new hospice nurses, sharing expertise in end-of-life care best practices.
- Enhanced family understanding of the hospice process through clear communication and education.
- Streamlined documentation processes, ensuring timely completion of necessary paperwork and reports.
- Reduced hospital readmissions through proactive symptom management and thorough discharge planning.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Registered Nurse Case Manager, Hospice
Suncrest Hospice
05.2021 - 07.2022
- Managed caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
- Implemented evidence-based practices to improve overall quality of hospice services provided within the organization.
- Enhanced patient care by developing personalized hospice plans and coordinating interdisciplinary team efforts.
- Collaborated with physicians to develop comprehensive pain management strategies for patients in their final days.
- Advocated for patients'' wishes regarding treatment options, preserving dignity in their final days.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Implemented creative non-pharmacological interventions for symptom management, enhancing patient comfort and overall quality of life.
- Conducted comprehensive assessments of patients'' conditions to determine appropriate care plan interventions.
- Educated families on pain management techniques, enhancing their ability to support their loved ones.
- Coordinated volunteer services for additional support in delivering compassionate patient care.
- Advocated for patients' wishes regarding end-of-life care, ensuring their preferences were respected and met.
- Excellent communication skills, both verbal and written.
Registered Nurse
Napa State Hospital
07.2020 - 05.2021
- Recorded details regarding therapies to keep patient charts updated.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborate with team members, including Psychiatrist, Psychologist or Nursing staff, to develop treatment, implement or evaluate treatments.
- Help patients develop and improve their long term goals.
- Follow established aseptic blood drawing procedures and techniques.
- Maintain a safe environment for patients and staffs by removing potentially harmful and triggering environmental features.
- Encourage patient to do therapeutic activities: art, music, & sports.
- Assess patients mental and physical health, using signs & symptoms.
- Perform Covid testing and administering Covid vaccines, first in state.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Registered Nurse
Marin Post Acute SNF
03.2020 - 07.2020
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Obtaining sputum, urine and other specimens for lab tests.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Certified Medical Assistant
Sutter East Bay Medical Foundation
12.2017 - 05.2020
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - International Educated Program
Dominican University of San Rafael
San Rafael, CA06-2019
Bachelor of Science - Nursing
Our Lady of Fatima University
Quezon City, Philippines03-2010
Skills
- Medication Administration
- Strong Clinical Judgment
- Infection control measures
- Wound Care
- Compassion and Empathy
- Intravenous therapy
- Precepting
- Proper catheter insertion/removal
- Hospice and palliative care
- Case Management
- Direct Patient Care
- Patient Assessments
Timeline
After-Hours Registered Nurse
By the Bay Health Hospice
08.2023 - Current
Registered Nurse Case Manager, Hospice
By the Bay Health Hospice
07.2022 - 08.2023
Registered Nurse Case Manager, Hospice
Suncrest Hospice
05.2021 - 07.2022
Registered Nurse
Napa State Hospital
07.2020 - 05.2021
Registered Nurse
Marin Post Acute SNF
03.2020 - 07.2020
Certified Medical Assistant
Sutter East Bay Medical Foundation
12.2017 - 05.2020
No Degree - International Educated Program
Dominican University of San Rafael
Bachelor of Science - Nursing
Our Lady of Fatima University
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