Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelita Hankton

New Braunfels,TX

Summary

Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines.

Overview

28
28
years of professional experience

Work History

Medical Assistant/Supervisor

Lonestar Medical Full Time 40 Plus Hrs Per Week
10.2005 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
  • Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
  • Conducted Hemoglobin A1c, Urinalysis and Glucose tests regularly.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Train new staff on office procedure, protocols, and quality control measures
  • Supervisor of four Medical Assistants and one LVN
  • Maintain office/medical supplies
  • Maintain quality control for medical equipment
  • Conduct allergy skin testing, process allergy serum, administer allergy shots, maintain allergy supplies
  • Evaluate patient care needs, prioritize treatment and maintain patient flow
  • Study Coordinator for Asthma


Medical Assistant

Lake View Pediatrics Full Time 40 Hrs Per Week
02.2004 - 08.2005
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Obtained all prescribed laboratory testing.
  • Ordered and prepared reagents and supplies.

Receptionist

Dr. Keith Ferdinand Full Time 40 Hrs Per Week
05.2003 - 02.2004
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.

Clerical Specialist

Methodist Hospital Full Time 40 Hrs Per Week
10.2002 - 05.2003
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Carried out front office duties utilizing data entry skills in framework of medical database.

Medical Assistant

Lake Vista Pediatrics Full Time 44 Hrs Per Week
05.1999 - 10.2002
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Ordered and prepared reagents and supplies.

Medical Assitant

Lakeside Hospital Full Time 40 Hrs Per Week
05.1998 - 05.1999
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Monitored fetal heart rate
  • Measure Fundal Height

Cashier

Rouses Supermarket Full Time 32 Hrs Per Week
03.1998 - 05.1998
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register to record transactions accurately and efficiently.

Medical Assistant

Omega Institute Of Health Full Time 40 Hrs Per Week
03.1996 - 03.1998
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Education

Bachelor of Science - Health Sciences

Kaplan University
Davenport, IA
04.2011

Associate of Science - Computer Information Systems

Remington College
Metairie, LA
01.2003

Associate of Science - Medical Assistant

Eastern College of Health Vocations
Metairie, LA
11.1995

High School Diploma -

McDonogh 35 College Preparatory School
New Orleans, LA
05.1990

Skills

  • Specimens collection and processing
  • Vital signs monitoring
  • Patient Scheduling
  • Needs assessment
  • Lab assistant training
  • Microscopic techniques
  • Laboratory procedures
  • Equipment calibration
  • Lab test analysis
  • Specimen collection
  • Teamwork and Collaboration
  • PPE Compliance
  • Venipuncture
  • CPR certified
  • Foley catheter insertion/removal
  • Research Coordinator
  • Medical billing/coding
  • Medical research

Timeline

Medical Assistant/Supervisor

Lonestar Medical Full Time 40 Plus Hrs Per Week
10.2005 - Current

Medical Assistant

Lake View Pediatrics Full Time 40 Hrs Per Week
02.2004 - 08.2005

Receptionist

Dr. Keith Ferdinand Full Time 40 Hrs Per Week
05.2003 - 02.2004

Clerical Specialist

Methodist Hospital Full Time 40 Hrs Per Week
10.2002 - 05.2003

Medical Assistant

Lake Vista Pediatrics Full Time 44 Hrs Per Week
05.1999 - 10.2002

Medical Assitant

Lakeside Hospital Full Time 40 Hrs Per Week
05.1998 - 05.1999

Cashier

Rouses Supermarket Full Time 32 Hrs Per Week
03.1998 - 05.1998

Medical Assistant

Omega Institute Of Health Full Time 40 Hrs Per Week
03.1996 - 03.1998

Bachelor of Science - Health Sciences

Kaplan University

Associate of Science - Computer Information Systems

Remington College

Associate of Science - Medical Assistant

Eastern College of Health Vocations

High School Diploma -

McDonogh 35 College Preparatory School

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Angelita Hankton