Angelita Ochoa
Tucson,AZ
Summary
Proven specialist in maintaining pristine environments and enhancing safety at Target, adept in chemical handling and fostering team collaboration. Successfully led fraud prevention efforts at Alorica, recovering significant assets through meticulous investigation. Demonstrates exceptional time management and customer service, ensuring top-notch cleanliness and security.
Overview
9
9
years of professional experience
Work History
Custodian/Associate
Target
02.2021 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Fraud Prevention Specialist
Alorica
01.2019 - 01.2021
- Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Worked closely with IT departments to ensure security systems were optimized for detecting and preventing fraud attempts, safeguarding company assets.
Warehouse Custodian
Target
11.2015 - 01.2019
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
Cholla High School
Tucson, AZ05.2016
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Time Management
- Team Collaboration
- Employee Training
- Chemical Handling
Timeline
Custodian/Associate
Target
02.2021 - Current
Fraud Prevention Specialist
Alorica
01.2019 - 01.2021
Warehouse Custodian
Target
11.2015 - 01.2019
Cholla High School