Angelita Schmidt
Kenosha,WI
Summary
Dedicated Behavioral Health Registered Nurse experienced in managing care for patients with mental health and substance use disorders. Skilled in patient assessment, developing tailored care plans, and educating families on illness management. Collaborates effectively with interdisciplinary teams to enhance patient outcomes.
Overview
1
1
Language
1
1
Certification
3
3
years of post-secondary education
15
15
years of professional experience
Work History
Ped/adol behavioral health RN
Ascension
Milwaukee, Wisconsin
12.2024 - Current
- Conduct comprehensive mental health assessments.
- Developed strong therapeutic relationships with patients and families to enhance engagement in treatment and promote positive outcomes.
- Monitored patients closely for changes in condition or behavior to implement timely medical interventions and de-escalation strategies.
- Administered medications and monitored patient responses in behavioral health units.
- Managed crisis situations by utilizing de-escalation techniques effectively.
- Collaborated with multidisciplinary teams.
- Ensured patient and staff safety on the unit through proactive monitoring and intervention.
- Provided comprehensive training to new staff to ensure adherence to behavioral health best practices. on behavioral health protocols and best practices.
Asset protection
Walmart
Mt Pleasant, WI
07.2023 - Current
- Ensured safety of customers and associates through proactive monitoring and intervention
- Provided safety training to associates, enhancing overall safety awareness and compliance
- Collaborated directly with law enforcement to deliver essential evidence for investigations.
Customer Service Supervisor
Walmart
Gurnee, IL
02.2017 - 07.2023
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Facilitated team member breaks and lunches to maintain workflow efficiency.
- Resolved customer and operational issues efficiently during shifts to maintain productivity.
- Coordinated team breaks and lunches to maximize work task efficiency.
Cashier/ Customer service associate
Walmart
Waukegan, IL
08.2014 - 02.2017
- Delivered exceptional customer service in a retail environment
- Trained new hires to ensure effective onboarding and team integration
- Communicated safety concerns to management for prompt resolution
Park services
Six Flags
Gurnee, IL
06.2011 - 11.2011
- Ensured cleanliness and organization of park facilities, enhancing visitor experience
- Promoted customer satisfaction through positive interactions and support
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions, improving team effectiveness and service outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor's degree - Science and Nursing
Herzing University
KenoshaSome College (No Degree) - Nursing Prerequisites
College of Lake County
Grayslake, IL 08.2015 - 12.2018
Skills
- Mental health assessment
- Crisis intervention
- Medication administration
- Patient documentation
- Therapeutic communication
- Safety protocols
- Interdisciplinary teamwork
- Teamwork
- Effective communication
- Documentation
- Customer service
- Critical thinking
- Problem solving
- Conflict resolution
- Adaptability and flexibility
- Psychiatric nursing
Languages
English
Professional
A1
Certification
- BLS, 11/01/24
- Management of aggressive behavior training, 04/09/25
- Registered Nurse License, Wisconsin, 10/28/24
- Registered Nurse License, Illinois, 03/03/25
Awards
Dean's List
Timeline
Ped/adol behavioral health RN
Ascension
12.2024 - Current
Asset protection
Walmart
07.2023 - Current
Customer Service Supervisor
Walmart
02.2017 - 07.2023
Some College (No Degree) - Nursing Prerequisites
College of Lake County
08.2015 - 12.2018
Cashier/ Customer service associate
Walmart
08.2014 - 02.2017
Park services
Six Flags
06.2011 - 11.2011
Bachelor's degree - Science and Nursing
Herzing University