Angelita Valencia
Scottsbluff
Summary
Versatile worker with experience in customer service and coaching roles. Manages tasks efficiently while ensuring positive interactions and satisfaction. Demonstrates strong organizational skills and adaptability to meet dynamic workplace demands.
Overview
3
3
years of professional experience
Work History
Assistant Varsity Wrestling Coach
Gering High School
Gering, NE
12.2025 - 02.2026
- Assisted head coach in developing practice plans for team improvement
- Provided individualized coaching and feedback to enhance athlete performance
- Assisted head coach in developing winning strategies for matches, resulting in improved team rankings.
- Increased athlete endurance levels by incorporating cardio-focused exercises into daily practice routines.
- Took inventory and submitted list of equipment needs.
- Fostered strong relationships with parents and guardians, addressing concerns and providing regular updates on their child''s progress.
- Built strong relationships with local high school wrestling coaches, sharing best practices and collaborating on joint events to foster talent development in the region.
- Diagnosed player strengths and deficiencies and prescribed corrective action.
- Coordinated travel arrangements and logistics for away matches, ensuring smooth transitions and minimizing disruptions to athletes'' routines.
- Promoted a positive team culture through consistent communication, mutual respect among athletes, and recognition of achievements both on and off the mat.
- Managed inventory of equipment and gear, ensuring all items were properly maintained or replaced as needed for optimal performance in matches.
- Supported recruitment efforts by evaluating potential athletes during tryouts
- Analyzed match footage to identify areas for tactical improvement
- Conducted regular evaluations of athlete performance, providing timely feedback to guide adjustments in training plans and facilitate continuous improvement.
- Conducted video analysis sessions with athletes to review match footage and provide constructive feedback on areas requiring improvement.
- Implemented injury prevention measures through proper warm-up routines and technique instruction, reducing occurrences of injuries during practices or competitions.
- Served as a positive role model for student-athletes by embodying the principles of sportsmanship, dedication, and teamwork both on and off the mat.
- Mentored student-athletes to achieve academic success and maintain eligibility for competitions.
- Facilitated goal-setting sessions with wrestlers at the beginning of each season, encouraging personal growth as well as team success.
- Assisted with organizing local wrestling tournaments or clinics to raise community awareness about the sport while providing opportunities for students to hone their skills outside of traditional practice settings.
- Encouraged proper team conduct on trips and during contests.
- Assisted head coach by overseeing practice warmups, conditioning and daily exercises while modeling technique.
- Educated individuals on importance of proper nutritional and sleep habits, demonstrating impact on physical performance.
- Demonstrated proper technique for penetrating, lifting and pinning for team and coaching staff.
- Maintained comprehensive knowledge of athletic medicine as related to common injuries and conditions across sport.
- Individually coached struggling players to help boost confidence and meet personal goals.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Developed relationships with clients to provide ongoing support and encouragement.
- Utilized various coaching models and techniques to maximize client success.
- Assisted clients in setting and achieving personal and professional goals.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Researched latest industry trends and developments to keep abreast of best practices.
Front Counter Worker
Runza
Chadron, NE
09.2025 - 12.2025
- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of front counter area to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Accurately handled cash transactions and managed the point-of-sale system.
- Adapted to changing menu items and promotions, effectively communicating updates to customers.
- Monitored inventory levels at front counter, reporting shortages for replenishment.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
- Supported colleagues during peak hours, multitasking effectively to manage workload demands.
- Mastered menu offerings, allowing for quick responses when addressing dietary restrictions or allergen concerns from customers.
- Worked closely with kitchen staff to communicate order details effectively and ensure accurate preparation of dishes.
- Maintained a clean and organized work area, ensuring a welcoming environment for customers.
- Actively participated in continuous learning opportunities provided by the company, further enhancing skills as a front counter worker.
- Managed multiple tasks in high-volume environment.
- Greeted customers with smile and provided helpful suggestions.
- Processed customer orders and accurately entered into order system.
- Cleaned and maintained dining area and condiment stations.
- Assisted customers with information regarding menu offerings and nutrition information.
- Delivered food to guest tables with timeliness and efficiency.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed milkshakes and ice cream desserts for customers.
Cook
Culver's Restaurant
Scottsbluff, NE
06.2025 - 08.2025
- Prepared and cooked menu items according to established recipes and standards
- Maintained cleanliness and organization of kitchen workspace and equipment
- Assisted in food preparation, ensuring timely service during peak hours
- Collaborated with team members to ensure efficient kitchen operations
- Followed safety and sanitation guidelines to uphold health standards
- Monitored inventory levels, reporting shortages to management promptly
- Adapted quickly to changing priorities in fast-paced environment
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained food safety and sanitation standards.
Sandwich Artist
SUBWAY®Restaurants
Gering, NE
05.2023 - 10.2023
- Prepared sandwiches and salads according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
- Assisted customers with menu selections, providing recommendations to enhance their dining experience.
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
- Collaborated with team members to manage inventory levels and minimize food waste effectively.
- Implemented food preparation techniques to ensure timely service during peak hours.
- Adapted quickly to changing customer demands, delivering exceptional service in fast-paced environment.
- Engaged in ongoing training to improve sandwich-making skills and product knowledge for enhanced performance.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Customized orders to accommodate special requests, enhancing customer loyalty.
- Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
- Maintained clean and sanitary work station, contributing to hygienic dining environment.
- Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Brewed coffee and tea and changed out drink station syrups.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Bachelor of Science - Education
Chadron State College
Chadron, NE05-2028
High School Diploma -
Gering High School
Gering, NE05-2024
Skills
- Motivational skills
- Multitasking
- Reliability
- Organizational skills
- Discipline enforcement
- Safety awareness
- Motivational leadership
- Goal-setting guidance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Languages
English
Native or Bilingual
Interests
- Team Sports
- I participate in a variety of outdoor recreational activities
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Volunteering with youth sports programs as a coach
- Volunteer Work
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Enjoy hobbies that combine physical activity with outdoor exploration
- Animal Care
- Youth Development Programs
- I enjoy helping others and giving back to the community
- Adventure Travel
- I like trying new recipes and food trends
Timeline
Assistant Varsity Wrestling Coach
Gering High School
12.2025 - 02.2026
Front Counter Worker
Runza
09.2025 - 12.2025
Cook
Culver's Restaurant
06.2025 - 08.2025
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 10.2023
Bachelor of Science - Education
Chadron State College
High School Diploma -
Gering High School