ANGELITO ONIT
Customer Service Associate
Sacramento,CA
Summary
Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
15
15
years of professional experience
Work History
FOOD SERVER
The Meadows
Elk Grove, CA
07.2023 - Current
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for residents and guests.
- Restocked supplies during downtime to continue meeting residents demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with residents.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
Dialysis Patient Care Technician
DaVita
Sacramento, CA
04.2023 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed routine quality control and safety checks on all equipment.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
- Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Monitored patient vital signs, lab results and other indicators of health.
Sales Associate
Walmart
04.2009 - 01.2023
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Certified Nursing Assistant
Capital Transitional Care
06.2011 - 10.2013
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
Shift Supervisor
Jollibee Foods
06.2008 - 09.2012
- Completed opening and closing duties to facilitate business operations.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Assessed operations and adjusted scheduling to maximize productivity.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Checked orders for quality and completeness.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education
CPT1 - Phlebotomy
PHLEBOTOMY TRAINING SPECIALIST
Sacramento, CA09.2021
SKILLED TRAINING - Certified Nursing Assistance
SACMED TRAINING,LLC
Sacramento, CA06.2013
Computer Programming
INTEGRATED COMPUTER SPECIALIST
PHILIPPINES04.1995
Computer Technician
MEGATECH COMPUTER SCHOOL
PHILIPPINES03.1993
GED -
SAPANGBATO NATIONAL HIGH SCHOOL
PHILIPPINES04.1991
Skills
- Documentation and Reporting
- Team Collaboration and Leadership
- Safety Procedures
- Cash Handling
- Customer Service
- Order Processing
- Stockroom Upkeep
- Sales Goals Attainment
- Stocking and Receiving
- Merchandising
- Store Opening and Closing
- POS System Operation
- Inventory Control Procedures
- Reliable and Punctual
- Friendly and Outgoing
- Team Player Mentality
- Food and Safety Standards
- Cleaning and Sanitizing
- Heavy Lifting Capacity
- ServSafe Certification
- Multitasking
- Positive Attitude
- Food Preparation
- Fast-Paced Environment
- Inventory Control
- Payment Processing
Timeline
FOOD SERVER
The Meadows
07.2023 - Current
Dialysis Patient Care Technician
DaVita
04.2023 - 07.2023
Certified Nursing Assistant
Capital Transitional Care
06.2011 - 10.2013
Sales Associate
Walmart
04.2009 - 01.2023
Shift Supervisor
Jollibee Foods
06.2008 - 09.2012
CPT1 - Phlebotomy
PHLEBOTOMY TRAINING SPECIALIST
SKILLED TRAINING - Certified Nursing Assistance
SACMED TRAINING,LLC
Computer Programming
INTEGRATED COMPUTER SPECIALIST
Computer Technician
MEGATECH COMPUTER SCHOOL
GED -
SAPANGBATO NATIONAL HIGH SCHOOL