Angel Jacob Zuniga
Murrieta
Summary
Dynamic sales professional with extensive experience at TJ Maxx, excelling in retail merchandising and customer service. Proven ability to exceed sales goals through effective upselling techniques and strong teamwork. Skilled in cash handling and point-of-sale operations, demonstrating exceptional attention to detail and a commitment to delivering a positive shopping experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
TJ Maxx
Temecula
09.2023 - 07.2025
- I worked as a Sales associate
- Assisted customers in locating specific products on the sales floor and provided recommendations based on their needs
- Ensured shelves were properly stocked at all times to meet customer demand and maintain an attractive store appearance
- Performed regular quality checks on merchandise for damage or defects, promptly removing any unsellable items from the sales floor
- Followed safety protocols when handling hazardous materials or fragile items during stocking processes
- Trained new employees on proper stocking procedures, including safety guidelines, product placement techniques, and inventory management practices
Cashier/Customer Service
KFC
Murrieta
06.2022 - 02.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Provided fast and friendly service to customers, ensuring a positive dining experience
- Efficiently took customer orders and accurately entered them into the POS system
- Maintained cleanliness of work area, including wiping down counters, tables, and equipment
- Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
- Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
- Collaborated with team members to meet customer needs in a fast-paced environment
- Suggested upsells or add-ons to increase sales revenue per transaction
- Increased efficiency in the drive-thru line by implementing streamlined processes for order taking and payment collection
- Demonstrated ability to handle high-pressure situations with calmness and professionalism
- Collaborated with team members to ensure smooth operations during busy periods
Team Leader
Burger King
Murrieta
09.2020 - 06.2022
- Managed cash register drawer with precision, balancing daily sales and reconciling discrepancies
- Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
- Utilized point-of-sale (POS) system to process discounts, coupons, gift cards, and loyalty rewards for customers
- Operated cash registers accurately for order processing and payment handling
- Maintained a positive attitude and professional demeanor even during challenging situations
- Suggested upselling opportunities to customers by recommending additional menu items or promotions
Education
General educational development - Engineering
MSJC
Temecula, CA01-2028
High school diploma -
Murrieta Mesa High School
CaliforniaSkills
- Basic knife skills
- Basic math
- Microsoft Word
- Food service
- kitchen experience
- Phone etiquette
- Food handling
- Cashiering
- Outdoor work
- Serving
- Climbing
- Team leadership
- Sales techniques
- Technical problem solving
- Flexible schedule
- Cash handling accuracy
- Multi-tasking strength
- Listening skills
- Positive and professional
- Point of sale operation
- Sales strategies
- Stocking and receiving
- Retail merchandising expertise
- Problem-solving
- Fraud detection
- Sales training
- Teamwork and collaboration
- Exceeds sales goals
- Communication skills
- Food safety
- Restaurant experience
- Sales
- Leadership
- POS
- Attention to detail
- Processing cash transactions
- Cash register
- Cash handling
- Wireless sales
- Food industry
- Microsoft Excel
- Guest services
- Computer skills
- Time management
- Flexibility
- Food preparation
- Organizational skills
- Hospitality
- Customer service
- Retail sales
- Ethernet
Certification
Food Handler Certification
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Sales Associate
TJ Maxx
09.2023 - 07.2025
Cashier/Customer Service
KFC
06.2022 - 02.2023
Team Leader
Burger King
09.2020 - 06.2022
General educational development - Engineering
MSJC
High school diploma -
Murrieta Mesa High School