Angel J Gorra
Apopka,FL
Summary
Versatile and dynamic professional with a proven track record in small business operations and customer relations, honed as the Owner of Gorra Furniture LLC. Excelled in strategic planning and social media control, significantly enhancing marketing outreach. Skilled in inventory control and relationship building, consistently delivering exceptional client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Owner
Gorra Furniture LLC
03.2021 - Current
- receive inventory, professionally clean furniture, restore/reupholster furniture.
- Interacted well with customers to build connections and nurture relationships.
- communicate with clients on a daily basis via phone and text, setup meetings for showing/touring of inventory.
- salesperson, marketer, and delivery.
- post and market inventory online via social media,
- setup furniture for clients
- help with personal moving when needed
- experience in driving long hours.
- Participated in brainstorming sessions with marketing team members to develop targeted email marketing campaigns that boosted open rates and clickthroughs.
- Researched solutions and built creative marketing plans.
Restaurant Team Member
Marco Anthony's Italian Restaurant
08.2020 - 03.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
Food Preparation Worker
Shell Gas Station Food Booth
06.2020 - 08.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Guaranteed customer satisfaction by quickly delivering orders.
- Managed inventory levels effectively to minimize stockouts while reducing excess inventory costs.
Sales Associate/Cashier
Guatamalen Store Lopez Distribution
08.2019 - 06.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Ordering and receiving inventory
- Money transfers to other countries and check cashing
- in charge of stock and organizing inventory with forklift
Inventory Specialist
Marisco La Costeña
10.2018 - 01.2021
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Improved bakery efficiency by assisting in the preparation of dough, fillings, and other baking components.
Assistant
CTI Signs
05.2018 - 08.2018
- Assistant for Graphic Designing
- In charge of cleaning supplies, cutting vinyl and stickers for signs, removing vinyl graphics off vehicles
- Help with delivery, and setup signs at locations.
Assistant Repair Technician
Repairman Technician
02.2018 - 05.2018
- Assistant for Repair Technician
- Helping in buying inventory and tools
- Remove and renovate floors, roofs, doors, carpets, light switches, lights, walls, and fences for homes.
- Uninstall/install appliances
- Clean supplies and tools.
- Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
Education
Real Estate - Real Estate
Real Estate Express
Online01-2021
High School Diploma -
Penn Foster High School
Scranton07-2019
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Strategic Planning
- Marketing
- Financial Management
- Business marketing
- Product branding
- Social media control
- Inventory Control
- Purchasing and planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner
Gorra Furniture LLC
03.2021 - Current
Restaurant Team Member
Marco Anthony's Italian Restaurant
08.2020 - 03.2021
Food Preparation Worker
Shell Gas Station Food Booth
06.2020 - 08.2020
Sales Associate/Cashier
Guatamalen Store Lopez Distribution
08.2019 - 06.2020
Inventory Specialist
Marisco La Costeña
10.2018 - 01.2021
Assistant
CTI Signs
05.2018 - 08.2018
Assistant Repair Technician
Repairman Technician
02.2018 - 05.2018
Real Estate - Real Estate
Real Estate Express
High School Diploma -
Penn Foster High School