ANGEL L. OLIVER
Holly Springs,MS
Summary
A Strategic and Impactful Business Professional Leader, Community Relations Advocate, and Human Resource Director. Possessing a Bachelor's in Political Science (Pre-Law) with Experience in Legal Proceedings, Policy Compliance, and Organizational Governance. Executive Communications Liaison when Leveraging Leadership
among Departments & Teams. Relationship building by Organizing Successful & Impactful Events Professionally and Personally for over 10 years.
Overview
14
14
years of professional experience
Work History
Human Resource Director
City of Holly Springs
01.2025 - Current
- Organized and directed every step of hiring process including:
- application intake and advertisement
- municipal employee personnel investigations
- criminal background checks
- presenting candidate before the mayor and board of aldermen/women for vote for hire
- implementing The State of Mississippi's Best Practices in Personnel with city's employee handbook, rules and regulations.
- Facilitated and vetted potential elected city mayor and aldermen/women along with appointed city attorneys, judges, police chief, fire chief, directors, administrators, employees in the hiring orientation onboarding process.
- During orientation I serve as a liaison with perspective departments and the potential employee. Enrolling employee's information and benefits with partnering insurance and government reporting agencies.
- Develop employee file for city clerk's office, and scheduling drug screening, detailed data entry to satisfy policy and regulations. Data entry includes family and medical leave forms (FMLA), mississippi municipal services company (MMSC) for workers compensation and other city claims.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Organize and plan creative approach to training, certification completion, & networking creating city employee incentives and perks
- Hosting events within the city such as lunch and learning, develop training modules via power point presentation, safety code regulations classes, routinely visiting facilities and departments on a weekly basis, scheduled zoom and teams' meetings with department heads and city officials.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- acclimate annual open enrollment to determine all benefit options.
Community Property Manager (HUD Housing) (USHUD)
TescoPropertiesllc.com
12.2020 - 12.2025
- Fair Housing & Violence Against Women Certified (VAWA) Created detailed budgets that accurately projected income and expenses for the property – enabling informed decision-making on financial matters.
- Facilitated open communication among 400+ residents through newsletters, meetings, and social media channels – strengthening community ties and building relationships.
- Implemented preventative maintenance programs to reduce repair costs over time while prolonging the life of property assets. As property manager my property scored 93% on the Housing and Urban Development National Standards for the Physical Inspection of Real Estate (HUD NSPIRE) for investors of managed properties in the United States.
- Negotiated favorable contracts with vendors, and negotiating bids that were cost efficient to overall budget of property resulting in cost savings for the community.
- Hosting community events to provide services that include, job fairs, financial literacy training, mentorship programs, mental health assistance, back to school drives, computer and technology literacy.
- Partnered with local community leaders to organize grocery giveaways, annual fall festivals, christmas dinner with the manager, vision board meetings, music, art, crafts, sports, and an variety of community development projects.
HR Administrative Assistant
Sephora Warehouse & Distribution
12.2019 - 12.2020
- Assistant to a Team of Four Human Resource Managers with daily tasks such as filing, scanning, faxing, emailing, call log and attendance log via excel spreadsheets, and continued correspondence with future employees.
- Making daily calls to recruit new employees as well as briefing them on job description, tasks, expectations, and attire upon entering the facility.
- Aiding as a liaison to assist new hires with onboarding / new employee documentation and clearances as well as scheduling drug screenings during the orientation process.
- Provided tour of warehouse and facilities as well as purpose and goals of designated areas.
- Prepare employee files for potential employee orientation. Lead advisor on strategic planning with core marketing developers to provide instruction pamphlets, with data to ensure clear and precise recruitment methods.
Eligibility Specialist
Division of Medicaid Mississippi
10.2019 - 05.2020
- Application intake processing to determine if those applying for Mississippi Medicaid qualify for benefits.
- Managed case load of 100 clients that would need assistance with current and new cases of Medicaid.
- Provided Assistance to clients inbound calls with questions and concerns about their cases. Floated throughout the office serving as back up clerical help to administrative assistants with office functions when asked by the supervisor.
- Complete case files by requesting needed documentation before deadlines and case closes.
Customer Service Specialist
New Wave Wireless
07.2014 - 07.2016
- Secure Documents Upgrade Contracts.
- Add Existing Features and Bundle Services.
- Open New & Upgrade Existing Accounts.
- Open & Close Store.
- Attend monthly training for new products and services.
Legal Secretary
District Attorney General Shelby County
04.2015 - 04.2016
- Receives, examines, prepares and files complex court documents for court divisions classifies dockets and receive and process case files according to prescribed policies and procedures.
- Assembles correspondence for criminal cases and process data for attorneys.
- Report filing on transcription tapes of interviews, witness statements, and court proceedings. Maintains and prepares control records for numerous criminal cases, ensure entry of these documents into the case management system is completed accurately and timely.
Internet Sales Coordinator
Homer Skelton Ford
08.2013 - 04.2014
- Provide Customer Service via Internet, Emails, and Phone Calls Secure Loan and Credit Documents for new and existing car buyers.
- Complete credit applications and processing using a Tier system.
- Complete Daily Task and make a completion of 120 calls daily.
- Multitasking, faxing, test-taking, analyzing, and proficiently working throughout the dealership.
Attendance Clerk
Mississippi Department of Education
08.2011 - 08.2013
- Keep daily log for Entry and Processing of student records.
- Multitask include filing, preparing student files, assisting principal and assistant principal in disciplinary actions, answering multi phone lines, faxing, and bookkeeping.
- Accountable for sending out Truancy Notifications.
- Communicate student records to parents via the phone or in person.
- Handling and documentation of student's progress and records.
Education
Bachelor of Science - Political Science, Pre-Law
Rust College
Holly Springs, MS01.2011
Skills
- Articulate and Well-spoken
- Executive Professional Presence and Phone Etiquette
- Highly Efficient in Professional Networking & Marketing
- Event Facilitation & Corporate Presentations
- Innovative in Employee Relations, Mediation, and Emotional Intelligence Management
- Legal Knowledge of Court Hearing, Proceedings, & Reporting Documentation Management
- Confidentiality & Data Privacy Compliance in Records Management
- Enthusiastic, Positive, Motivational Leadership Skills
- Analytical Research & Strategic Solutions
- Event Promotion, Advertising, Social Platform Engagement, & Hosting Successful Events 10 years
Accomplishments
- Collaborated with Wishcamper Companies, Inc in the restoration of Spring Garden Apartments Community in preparation for US Hud NSPIRE Inspection
- Achieved Recognition by the City Mayor & Board of Alderman for Accuracy and Efficiency in Property Management. Managing the largest housing complex in the city.
Timeline
Human Resource Director
City of Holly Springs
01.2025 - Current
Community Property Manager (HUD Housing) (USHUD)
TescoPropertiesllc.com
12.2020 - 12.2025
HR Administrative Assistant
Sephora Warehouse & Distribution
12.2019 - 12.2020
Eligibility Specialist
Division of Medicaid Mississippi
10.2019 - 05.2020
Legal Secretary
District Attorney General Shelby County
04.2015 - 04.2016
Customer Service Specialist
New Wave Wireless
07.2014 - 07.2016
Internet Sales Coordinator
Homer Skelton Ford
08.2013 - 04.2014
Attendance Clerk
Mississippi Department of Education
08.2011 - 08.2013
Bachelor of Science - Political Science, Pre-Law
Rust College
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