Angella Bettencourt
Concord,CA
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Overview
8
8
years of professional experience
Work History
Private Security Guard
On Watch Security
Oakland, CA
06.2021 - Current
- Performed foot patrols of assigned areas and monitored for suspicious activities.
- Responded to emergency alarms and investigated disturbances on premises.
- Provided escorts to customers, visitors, or employees as requested.
- Maintained logs of all security related incidents and reported them to the supervisor.
- Enforced facility rules and regulations in a professional manner.
Security Supervisor
Landmark Security Services
Oakland, CA
08.2016 - 05.2021
- Monitored security operations to ensure compliance with established procedures and standards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
High School Diploma -
Richmond Career Education And Employment High School
Richmond, CA05-2003
Skills
- Crime Prevention
- Incident Reporting
- Security Equipment Operation
- Investigative skills
- Detail Oriented
- Access Control
- Firearms expertise
References
References available upon request.
Timeline
Private Security Guard
On Watch Security
06.2021 - Current
Security Supervisor
Landmark Security Services
08.2016 - 05.2021
High School Diploma -
Richmond Career Education And Employment High School