Angella Cummings
Hickory Hills,IL
Summary
Enthusiastic Senior Sales Development Manager, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding with excellent customer service and managerial experience with over 24 years training in sales as a whole. Motivated to learn, grow, and excel in this industry. Success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Sales Manger/ Distribution/Buyer
MedGyn Technologies/ Thomas Medical
Westmont, IL
01.2019 - Current
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Received 1st place in recognition for achieving $346,000 in sales annually.
- Outperformed revenue targets by effectively applying expert knowledge and accredited for sales development and customer service sales techniques.
- Earned Highest Achievement award for maintaining customer satisfaction ratings and securing high-profit accounts.
- Communicated with suppliers to resolve invoices, purchase orders and other discrepancies.
- Transformed multiple and complex streams of information into simple, clear and concise terms to present to stakeholders.
- Processed purchasing requisitions and created corresponding purchase orders.
- Sourced new materials in effort to boost range of products offered while reducing costs through strategic contract negotiations.
- Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
- Managed customer purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Prospected leads, scheduled meetings and converted targets into customers.
- Instituted advanced level of data reporting using HubSpot and MedForce (custom-made manufacturing database) to develop purchasing strategies and identify buying trends.
- Managed full sales lifecycle for sales development accounts.
- Recommended product availability, costs, and delivery metrics to advance business objectives.
- Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
- Utilized multiple marketing strategies to improve profitability.
- Prepared periodic purchasing and supply reports, verifying supply and establishing professional connections with vendor representatives.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Client Intake Executive Coordinator
Tranquility House
Blue Island, IL
02.2017 - 01.2019
- Took co-payments and compiled daily financial records.
- Educated patients on medicine in-house procedures and, healthcare tools.
- Delivered an exceptional level of service to each patient by listening to concerns and answering questions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Collected, verified, recorded, and processed client demographics, insurance payments, and referral information.
- Secured funding information and verified funding and insurance coverage arrangements.
- Generated documents and presentations using a large repertoire of software programs.
- Organized and facilitated department head meetings weekly, discussing current census, admissions, and discharges, and residents' Medicaid applications.
Executive Asst. /Proj. Coord./Sales Manager
Clear Stream Solutions
Palos Heights, IL
08.2013 - 09.2018
- Determining needs, delivering solutions, and overcoming objections through consultative selling skills.
- Developed and deepened customer relationships to drive revenue growth.
- Used Excel/ Act 2010/ SalesForce CRM to maintain detailed contact logs and account records.
- Ranked # 1 out of 35 sales reps in the department in 2014 and 2016. (while in the Inside SALES department)
- Promoted to the Executive Assistant to the President of the company in 2016.
- Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Screened calls and emails and responded accordingly to support executive correspondence
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Facilitated training and onboarding for incoming office staff
- Processed travel expenses and reimbursements for the executive team and senior management group
- Organized and coordinated conferences and monthly meetings
- Transcribed meeting minutes to support sales, business development, and senior management teams
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Created expense reports, budgets, and filing systems for the management team
Inside Sales /Marketing Manager
Sommer & Maca
Cicero, IL
01.2010 - 11.2014
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit, and set up payment methods.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Utilized several computer database programs such as AS/400 (ERP system), Act 2000, Act 2010 CRM, Microsoft Access, as well as Outlook to maintain detailed contact logs and account records.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Education
Bachelor Of Business - Sales/Marketing Management
Triton College
River Grove, IL05.2018
Associate Of Applied Business - Business Communications
Triton College
River Grove, IL09.2014
Cosmetology License - Cosmetology
HP:The College
Palos Hills, IL08.2010
Skills
- Expert-level verified for Inside-Sales
- Expert-level verified in Customer relations
- Advanced computer skills in over a dozen different CRMs such as HubSpot, SalesForce, ACT 2000, ACT 2010, ACT 2020, Oasis, SaaS, and several other Internet-based software programs
- Experienced in manufacturing company database ERP systems, AS/400, as well as customized company database systems
- Expert level Logistics: Shipping/Receiving, USPS, FedEx, UPS, Ground, Freight, etc
- Over 24 years of experience in sales development, customer service, purchasing, buyer, Vendor, Executive Assistant, Administrative, and sales/marketing
Certification
- Certified Project Management/Coordinator 2019-Present-Google
- CSP - Certified Sales Professional 2018-Present- Courseas
- Sales Essentials Certification 2017-Present-Courseas
- Certified Expert level Customer Service 2017-Present-Google
- AISM - Accredited Inside Sales Manager 2017-Present-Courseas
Timeline
Senior Sales Manger/ Distribution/Buyer
MedGyn Technologies/ Thomas Medical
01.2019 - Current
Client Intake Executive Coordinator
Tranquility House
02.2017 - 01.2019
Executive Asst. /Proj. Coord./Sales Manager
Clear Stream Solutions
08.2013 - 09.2018
Inside Sales /Marketing Manager
Sommer & Maca
01.2010 - 11.2014
Bachelor Of Business - Sales/Marketing Management
Triton College
Associate Of Applied Business - Business Communications
Triton College
Cosmetology License - Cosmetology
HP:The College
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