Angella DaCosta
Jamaica,NY
Summary
Detail-oriented with 30+ years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in English and Proficient in MS Office. Also, a skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility.
Overview
42
42
years of professional experience
Work History
Caregiver
Elite Choice
11.2017 - 05.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
Ruth Abrams
01.2016 - 11.2016
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Office Manager
Americana Enterprises Ltd
02.1980 - 10.2008
- Also held sales/warehouse clerk, payroll officer and supervisor position prior to manager.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Holmwood Technical High School
Jamaica W.I06.1979
Skills
- Direct Patient Care
- Problem Identification
- Deliver Exceptional Care
- Vitals Monitoring and Documentation
- Personable Demeanor
- Patient Records Gathering
- Complex Problem-Solving
- Call Answering and Routing
- Sensitive Information Handling
Timeline
Caregiver
Elite Choice
11.2017 - 05.2022
Caregiver
Ruth Abrams
01.2016 - 11.2016
Office Manager
Americana Enterprises Ltd
02.1980 - 10.2008
High School Diploma -
Holmwood Technical High School
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