Angella Douglas-Morrison
San Antonio,TX
Summary
Proven leader with a track record of enhancing team performance and revenue at Donnas Caribbean Restaurant through strategic business strategies and performance improvement. Skilled in workplace safety and merchandising techniques, adept at resolving customer complaints to maintain a positive brand image. Demonstrates exceptional order fulfillment abilities and motivational coaching, ensuring operational excellence.
Overview
23
23
years of professional experience
Work History
Flex Associate
Hertz Car Rental
San Antonio, TX
05.2024 - 12.2025
- Created strategic product placements to drive featured item sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Attended training sessions related to customer service best practices and safety procedures.
Area Manager of Operations
Donnas Carribean restaurant
Fort Lauderdale, FL
05.2011 - 08.2023
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented successful business strategies to increase revenue and target new markets.
- Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
Manager
Rhodes Furniture
Riverdale, GA
03.2003 - 04.2010
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
Associate of Arts -
University Of Mona
Kingston , Jamaica07-1993
High School Diploma -
Edwin Allen High
Kingston,Jamaica07-1989
Skills
- Order fulfillment
- Store maintenance
- Merchandising techniques
- Workplace safety
- Sales support
- Performance improvement
Timeline
Flex Associate
Hertz Car Rental
05.2024 - 12.2025
Area Manager of Operations
Donnas Carribean restaurant
05.2011 - 08.2023
Manager
Rhodes Furniture
03.2003 - 04.2010
Associate of Arts -
University Of Mona
High School Diploma -
Edwin Allen High
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