Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
References
Timeline
Generic

Angella Humphrey

Dover

Summary

Dynamic Restaurant Manager with proven expertise in inventory control, customer service, and staff development. Committed to enhancing service delivery and operational efficiency while managing budgets to drive profitability.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Subway
Tampa
09.2024 - Current
  • Oversaw inventory management, tracking supplies and placing orders to ensure operational efficiency.
  • Implemented health and safety standards to uphold cleanliness and compliance.
  • Conducted staff meetings to effectively communicate goals and expectations.
  • Handled customer inquiries and resolved complaints promptly to maintain positive relationships.
  • Monitored financial performance by managing budgets and controlling expenses efficiently.
  • Completed opening, closing, and shift change functions to sustain operational standards daily.
  • Maintained detailed records of sales transactions and daily shift reports for accurate reporting.
  • Trained employees in food preparation, money handling, and sanitation practices for improved service.

Food and Beverage Manager

wawa
Tampa
07.2015 - 08.2024
  • Supervised daily operations of food and beverage department, ensuring efficient staff scheduling and inventory control.
  • Conducted regular training sessions to enhance team performance and product knowledge.
  • Provided training on sanitation techniques and safety protocols to restaurant personnel.
  • Developed staff schedules aligned with peak service times and operational needs.

Restaurant Manager

Churches Chicken
Tampa
11.1999 - 06.2015
  • Oversaw daily restaurant operations, ensuring efficient service delivery and customer satisfaction.
  • Supervised staff, providing training and support to improve performance and teamwork.
  • Meeting the company profit plan by controlling costs in the restaurant.
  • working with restaurant team to optimize restaurant sales by addressing customer feedback, food safety and increased ticket average by suggestive selling.

Education

GED -

Chamberlain High School
Tampa, FL
05-2025

Some College (No Degree) - Professional Culinary

Erwin Technical College
Tampa, FL

Skills

  • Inventory control
  • Customer service excellence
  • Staff development
  • Food safety standards
  • Financial oversight
  • Team leadership

Affiliations

  • I love to play sports, with my sons.
  • I also dance, sing, and love to go out eat.

Accomplishments

  • I have mange to attain Food and Beverage Manager of the year, by maintaining food cost, sales, and labor.
  • I also had the opportunity to go on an company vacation for my overall performance.

Languages

English
Professional

Certification

  • ServSafe

References

References available upon request.

Timeline

Restaurant Manager

Subway
09.2024 - Current

Food and Beverage Manager

wawa
07.2015 - 08.2024

Restaurant Manager

Churches Chicken
11.1999 - 06.2015

GED -

Chamberlain High School

Some College (No Degree) - Professional Culinary

Erwin Technical College

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