ANGELLA MUKOKI
Harare
Summary
I am a diligent caregiver who is focused on providing optimal support to service users through personalized assistance and care required to manage diverse medical conditions. I am proficient in organizing medications, doctor appointments and personal activities and am caring, organized and friendly with excellent interpersonal skills. I am skilled in problem-solving and communication which has successfully improved patient health in my organisation. I am an expert in care plan development, demonstrating exceptional file management and resident assessment capabilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Mutual Park Clinic
Harare, Zimbabwe
09.2011 - Current
- Assisting service users to complete activities of daily living, including hygiene, feeding and toileting, promoting independence and wellbeing.
- Perform preventive care, routine wound management, medication administration and specimen collection.
- Assist with feeding and monitor intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Conduct housekeeping duties to maintain a clean and comfortable living space for patients.
- Provide safe mobility support to help patients move around personal and public spaces.
Healthcare Support Worker
Private Patient
Harare, Zimbabwe
12.2011 - 08.2019
- Monitored the service users' vital signs, administered medications and tracked behaviors to keep the healthcare supervisor well-informed.
- Kept accurate records for client files and handled related paperwork.
- Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
- Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
- Prepared meals for patients so they can keep a healthy and balanced diet so as to improve their health.
Family Support Worker
Mother At Home
Harare, Zimbabwe
02.1996 - 12.2011
- Assisted my family with daily living needs to maintain their self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed grocery shopping.
- Strengthened family resilience through crisis intervention, counseling, and referral services.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
Education
Certificate - Introducing Caring For Children & Young People
Online Learning College
United Kingdom08.2023
Associate of Science - Nurse Aide
St John's Ambulance Services
Harare, Zimbabwe10.2022
O Level
Ndarama & Don Bosco Schools
Masvingo, Zimbabwe06.2000
Skills
- Long-term care
- Daily living assistance
- Basic housekeeping
- File management
- Strong ethics
- Care plan development
- Resident assessment
- Problem-solving
- Compassionate communication
Certification
- CPR / First Aid Certification - American Red Cross -
(2000)
Timeline
Healthcare Support Worker
Private Patient
12.2011 - 08.2019
Personal Support Worker
Mutual Park Clinic
09.2011 - Current
Family Support Worker
Mother At Home
02.1996 - 12.2011
Certificate - Introducing Caring For Children & Young People
Online Learning College
Associate of Science - Nurse Aide
St John's Ambulance Services
O Level
Ndarama & Don Bosco Schools