Angella Perez

• Worked with the Accounting and HR Departments to on board new hires and process payroll
• Work as a liaison between contractors and recruiters to answer questions about day to day operations
• I work with both AR and AP sections of the accounting department to send out weekly and daily invoices as well as processing and recording incoming payments
• Created and updated records and files to maintain document compliance.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• I work with the collections department to contact customers and find a solution to overdue payments
• Manage the customer facing side of the President's second business.
• Resolved payroll discrepancies quickly and successfully.
• Provided customer service to employees regarding payroll inquiries and issues.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Maintained strict confidentiality of all payroll information and records.
• Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
• Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
• Created new hire and termination documents for payroll.
• Completed payroll accurately and timely to meet employee expectations.
• Handled confidential and sensitive information with discretion and tact.
• Assisted development and implementation of new administrative procedures.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Used accounting software to prepare weekly and monthly financial reports.
• Prioritized invoices according to cash discount potential and payment terms.
• Reconciled vendor statements and researched and corrected discrepancies.
• Matched invoices to checks.
• Maintained files and documentation in accordance with company policy and accepted accounting practices.
• Assisted manager in conducting internal audits to analyze findings.
• Completed multiple tasks simultaneously to optimize project completion.
• Performed work according to project schedules and established quality standards.
• Offered technical support and troubleshot issues to enhance office productivity.
• Conducted research to assist with routine tasks and special projects.

• Maintained and processed invoices, deposits, and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• Established QuickBooks accounting system to reflect accurate financial records.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.

• Maintained and processed invoices, deposits, and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• Established QuickBooks accounting system to reflect accurate financial records.

• Collaborated with executive-level management in development of performance goals and long-term operational plans to maximize profitability
• Accountable to develop and maintain relationships with department heads, external partners, and vendors
• Produce reports monthly, and weekly
• Manage procurement processes and coordinate material and resources allocation
• Keep calendar’s for the VP/Owner
• Act as liaison between broker and warehouse
• Receive new business inquiries and respond with appropriate quotes.
• Organized and coordinated conferences and monthly meetings.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Used advanced software to prepare documents, reports, and presentations.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Filed paperwork and organized computer-based information.
• Updated and maintained confidential databases and records.
• Worked with senior management to initiate new projects and assist in various processes.

• Laid off due acquisition of company
• Collaborate with executive-level management in development of performance goals and long-term operational plans to maximize profitability
• Accountable to develop and maintain relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Monitor employee productivity while initiating better business practices
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics from various sources
• Developed analysis to better understand
• Developed systems and procedures to improve operational quality and team efficiency.
• Oversaw workforce management planning, volume predictions and capacity planning.
• Managed employee-related issues encompassing labor, turnover and diversity.
• Allocated resources to planned programs according to business objectives.
• Prepared documents for internal and external audits.
• Promoted use of multichannel communication strategies, automated chat and social messaging.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Produce daily reports, and weekly schedules for staff

• Followed owner to new company
• Collaborate with executive-level management in development of performance goals and long-term operational plans to maximize profitability
• Accountable to develop and maintain relationships with department heads, external partners, and vendors to make decisions regarding operational activity
• Produce business monthly reports, weekly course schedules for multiple classes and instructors including all aspects of travel management
• Manage procurement processes and coordinate material and resources allocation
• Handled the planning of sales events of all sizes
• Managed business finances as well as Owner’s personal finances and bank accounts
• Managed the bookkeeping for business and acted as liaison between Owner’s and Accountants
• Managed the Owner’s investment properties.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Answered high volume of phone calls and email inquiries.
• Facilitated training and onboarding for incoming office staff.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Developed and maintained automated alert systems for important deadlines.
• Filed paperwork and organized computer-based information.
• Updated and maintained confidential databases and records.
• Worked with senior management to initiate new projects and assist in various processes.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for president, vice president and director of education.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Coordinated events and worked on ad hoc projects.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Handled incoming and outgoing mail, email and faxes.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Screened personal and business calls and directed to appropriate party.
• Used QuickBooks to produce monthly invoices, reports, and other deliverables.

• Established strategic direction for the management and merger of two salons
• Developed stylist’s talent, skills, and provided leadership for two teams
• Evaluated, and assisted with hiring and termination of team members
• Led employee productivity towards established objectives and managing daily activities
• Managed and directed all day to day salon operations including scheduling, budgeting, inventory control and loss prevention.

• Managed all day to day operations including scheduling all appointments for stylist and the owner
• Managed the owner’s personal calendar
• Maintained relationships with suppliers and vendors
• Responsible for the salon’s bookkeeping
• Created an amazing client experience to ensure clients rebooking and consistent cash flow.

• Responsible for scheduling, hiring and disciplinary action
• Welcomed new hires by training them until they were comfortable to work on their own
• Held quarterly meetings to discuss any upcoming changes
• Anticipated the needs of my guests to give the best customer service
• Had extensive knowledge on all the products we served which changed on a consistent basis.