Angelle Ansardi
Natchitoches,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Biller
Natchitoches Family Eye Care
Natchitoches , LA
12.2019 - Current
- Reviewed and verified accuracy of patient insurance information and billing documents.
- Processed and monitored invoices, payments, and adjustments to ensure timely payment from insurance companies.
- Prepared detailed claims for submission to insurance companies according to policy guidelines.
- Analyzed patient accounts for errors or discrepancies in order to resolve issues quickly.
- Provided customer service support by responding promptly to inquiries from patients regarding their bills.
- Collaborated with other departments such as the clinical staff to obtain necessary documentation for processing claims accurately.
- Coordinated with third-party payers concerning authorization requests, coding changes, and payment disputes.
HR Coordinator/Executive Assistant
Outpatient Medical Center
Natchitoches, LA
06.2016 - 11.2019
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Monitored performance evaluation processes to ensure timely completion of reviews.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
- Assisted with developing job descriptions and updating existing ones when necessary.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Scheduled meetings between supervisors and employees for performance appraisals or disciplinary action.
- Answered employee questions during entrance and exit interview processes.
- Initialized background checks for potential new hires.
- Assisted in employee recruitment, hiring and interview processes.
- Scheduled meetings with employees to address concerns and grievances.
Manager
Lott Gaming Inc.
Natchitoches, LA
03.2010 - 06.2016
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Port Sulphur High School
Port Sulphur LA05-1995
Finance
Northwestern State University of Louisiana
Natchitoches, LASkills
- Regulatory Compliance
- Funds allocation
- Invoice Coding
- Invoice reconciliation
- Posting charges
- Billing
- Conflict Management
- File Management
- Claims Processing
- Insurance Verification
- Customer Account Management
- Administrative Support
Timeline
Biller
Natchitoches Family Eye Care
12.2019 - Current
HR Coordinator/Executive Assistant
Outpatient Medical Center
06.2016 - 11.2019
Manager
Lott Gaming Inc.
03.2010 - 06.2016
High School Diploma -
Port Sulphur High School
Finance
Northwestern State University of Louisiana