Angelle Braithwaite-Tynes
Anchorage,AK
Summary
Proven team collaborator and mentor, adept in enhancing team efficiency and customer satisfaction. Leveraged computer skills and a positive attitude to attain performance goals. Excelled in relationship building, achieving increase in team productivity without compromising safety or service quality. Skilled in both customer service and inventory management, consistently going beyond job expectations to support customer happiness.
Overview
5
5
years of professional experience
Work History
Stocking TA 2
Walmart
08.2023 - 12.2024
- Collaborated in groups to complete complete all projects tasked
- Served as a mentor consistently to new-hires, providing guidance on tasks/day to day routines
- Maintained safety/security by overseeing/helping co-workers in there tasks
- Assisted the team lead in making and configuring plans and ways to better get proficiency out of the team through individual needs and abilities.
- Completed unloading trucks with co-workers which consisted of getting merchandise off of the truck, moving pallets, down stacking them/sorting them to later move to the floor
- Going through and maintaining aisles, and stocking them when need be
- Offering guidance, or semi-leading the team when the team lead was absent or wasn't scheduled
- Scanning and stocking freight to and from the back rooms when need be for restocking or getting overstock off shelf's
- Changing tags for prices out
- Sorting the apparel to its designated section
- Going above and beyond for customers and customer satisfaction,
- Any backroom work that was needed, wether it was my work or others
- Constantly completing or assisting with objectives outside my job position, or in a job position higher than mine
Floor Staff
Regal Theaters
04.2022 - 05.2023
- Completed store's closing processes, and starting some opening processes.
- Maintained a supportive and upbeat atmosphere to ensure co-workers and customer satisfaction.
- Welcomed customers with friendly greetings at the door/counter ensuring a pleasant atmosphere from the beginning.
- Addressed spills and potential hazards timely to uphold safety in the theater.
- Served as a mentor consistently for new-hires, providing them the knowledge they needed to succeed while helping them learn
- Managing monetary exchanges and working registers
- Preparing and making food
- Resolved customer complaints and inquiries, ensuring a positive outcome that maintained customer loyalty.
- Working closely with team members to maintain the front section of the theater, back section, and the theaters themselves. Wether that be stocking, cleaning, organizing, restocking, labeling, or helping with anything needed.
- Enhanced store performance by highlighting special offers during customer engagement
- Built productive relationships with customers to establish trust, happiness, and increase satisfaction.
- Communication with customers to provide product information and advice.
- Engaged in friendly conversation with customer to better uncover preferable needs and recommend right products or options
- Going above and beyond to serve needs of customers.
- Developed stronger connections with customers to keep a positive impression of business.
Mechanics Hand
Bills Automotive
06.2020 - 02.2022
- Reduced workplace incidents by maintaining a hazard-free environment.
- Adapted swiftly to new responsibilities, enhancing team's overall productivity.
- Executed tasks to the best of my capabilities using what tools I had at my disposal, to minimize possible rework.
- efficiently discussing project requirements with team members and management.
- Enabled efficient teamwork by maintaining consistent and transparent communication.
- Maintained walkways, paths, and driveways surrounding the areas of entry and shop.
- Assisted in receiving, stocking and distribution of merchandise.
- Checked merchandise against drop off lists to confirm material description and quantity.
Education
GED -
Alaska Military Youth Academy
Anchorage, AKSkills
- Computer skills
- Relationship building
- Calm and patient demeanor
- Product stocking and storage
- Shelf stocking efficiency
- Supply stocking and storage
- Maintenance and repairs
- Hand and power tools
- Friendly, positive attitude
- Teamwork and collaboration
Languages
English
Native or Bilingual
Timeline
Stocking TA 2
Walmart
08.2023 - 12.2024
Floor Staff
Regal Theaters
04.2022 - 05.2023
Mechanics Hand
Bills Automotive
06.2020 - 02.2022
GED -
Alaska Military Youth Academy