Angelle Komp
Hampton,GA
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Kuhene +
Atlanta, GA
11.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Improved warehouse efficiency by streamlining inventory management processes.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Entered quantity received against purchase order in computer system.
Patient Service Representative
JCMC Family Care Clinic
Jacksonville, NC
12.2021 - 10.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Handled customer service inquiries in person, via telephone and through email.
- Assisted patients in filling out check-in and payment paperwork.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Entered patient demographic and insurance data into electronic medical record system.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Built and maintained positive working relationships with patients and staff.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
- Increased overall practice revenue by diligently collecting copayments and outstanding balances at the time of service.
Assistant Manager of Operations
STARBUCKS COFFEE COMPANY
Carson City, NV
03.2018 - 11.2021
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Ensured compliance with industry regulations by staying updated on relevant laws and policies.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared annual budgets with controls to prevent overages.
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Record preparation
- Quantity calculations
- Operations Support
- Invoice Verification
- Attention to Detail
- Self-Motivated and Disciplined
- Problem-Solving
- Punctual and Dependable
Timeline
Warehouse Associate
Kuhene +
11.2023 - Current
Patient Service Representative
JCMC Family Care Clinic
12.2021 - 10.2023
Assistant Manager of Operations
STARBUCKS COFFEE COMPANY
03.2018 - 11.2021