Angel M. Filer

• Primary medical assistant to five pediatric nurse practitioners supporting 2000 patients monthly for the city of Amarillo Texas.
• Reduced patient/ provider exposure by 30%, provided medical advice, decreased person-to-person contact during a pandemic by phone triage.
• Seeks deeper information related to diagnosis, diet, dental care, alcohol/tobacco use, and medical-related information that is not immediately available.
• Performed patient vital checks ensured vitals are within normal range and respond to any critical vital levels.
• Favorite medical assistant, regularly requested by name by patients.
• Customer service specialist, hand-selected to assist fearful/frustrated patients and families able to effectively communicate the accurate message to a culturally diverse community during distress.
• Administered vaccinations within CDC guidelines for patients aged 2 months to 18 years, verified correct injections site, correct needle sizes, correct dose, and updated records in IMMTRAC.
• Educated parents on normalized biological responses to vaccines and potential adverse reactions to be concerned about.
• Inventory account manager, maintains on-hand clinic supplies, forecasts future purchases, and maintains order records for monthly accounts valued at $15K.
• Completed patient referrals, gathers and sends information to the medical specialist, makes the appointment, and ensures the provider receives results.
• Set up all prior authorization for all diagnostic tests and referrals for insurance coverage.

• Responded and interacted with the children with excellent communication skills.
• Taught children reading and writing through steep writing and speaking skills.
• Entertained kids for hours with creating creative activities to do.

Created lasting memories for college students, capturing sporting events and campus life.Lead sports photographer, documented collegiate sporting events for football, baseball, soccer, volleyball, men and women's basketball, softball, cross country, and track teams.Assistant graduation photographer, capture memories and academic achievements.Photographed historical university events.Processed photos in computer-based software programs uploaded through

• Created letters, reports, memos, and documents through excellent computer knowledge.
• Assured timely attendance of the chief of the 82nd training wing by scheduling meetings, events and corresponded to emails with time management.
• Established exceptional professional relationships through customer service and respect.