Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Auxiliar Consular
Consulado Dominicano en Boston
Boston, MA
01.2024 - Current
Maintained updated knowledge through continuing education and advanced training.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Completed day-to-day duties accurately and efficiently.
Start electronically the processes requested by the users, upload all the documents to the database and send them to DGP.
Customer Service Representative
Taco guapo Restaurante
Lawrence
07.2021 - 12.2023
Maintained detailed records of customer interactions, transactions and comments for future reference.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Auxiliar Consular at Consulado General de la Rep. Dominicana en la ciudad de New York enAuxiliar Consular at Consulado General de la Rep. Dominicana en la ciudad de New York en
Head of Visa division of the Consular Department at Ministry of Foreign AffairsHead of Visa division of the Consular Department at Ministry of Foreign Affairs