Results-driven Senior Program Manager and Operational and Finance Manager with a proven track record in strategic planning and program management. Successfully led cross-functional teams to enhance operational efficiency and drive growth, while managing multi-million-dollar budgets. Expertise in developing scalable supply chain technology systems that streamline processes across global shared service centers, along with leveraging data analysis to implement impactful solutions. Committed to enhancing program effectiveness and supporting strategic initiatives within a forward-thinking organization. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities.
Citi Leadership PM Standards Seminars [Citigroup] (2002-2024)
Continuous Leadership Courses [Citigroup] (2014-2022)
Certified Scrum Master Training (2019)
Project Management Institute – PMP Certification Seminar (2018)
Citi Lean Apprentice Certification [Citigroup] (2015)
Leading at Citi 2 [Citigroup] (2013)
Leading at Citi 1 [Citigroup] (2012)
Leading Change [Citigroup] (2010)
The Citi Client Experience [Citigroup] (2008)
Three Layers of Control [Citigroup] (2007)
Harvard Manage Mentor Setting Goals1 [Citigroup] (2006)
Leading Service Excellence [Citigroup] (2005)
Oracle’s Financial Applications [Citigroup] (2002)
Levers of Control Seminar [Citigroup] (2000)
Executive Presence and Organizational Savvy Seminar [Citigroup] (1999)
Citigroup Quality Initiative [Citigroup] (1999)
Negotiation Skills [University of Central Florida] (1990)
Management Training Program (1990)
Business Operation Program Management Course [Lockheed Martin] (1989)
National Contract Management Association (NCMA) Total Quality Management [Martin Marietta] (1988)
Kepner-Tregoe "Problem Solving and Decision-Making Workshop" [Martin Marietta] (1988)
Motivating Through Positive Reinforcement [Martin Marietta] (1987)
Supervisory Skills Workshop [Martin Marietta] (1986)
Commitment to Excellence [Martin Marietta] (1986)
Financial Control and Management [Martin Marietta] (1985)
Science of Skillful Thinking and Communications Seminar [Eckerd College] (1984)
Network Planning [Martin Marietta] (1984)
Master Planning in Service Course [Martin Marietta] (1983)