Angelo Brown Jr
Houston,TX
Summary
Self-motivated and skilled in cultivating positive relationships with individuals on all levels of socioeconomic background. Seeking employment that offers opportunity to learn and cultivate our shared values in a positive and resourceful organization for the betterment of the organization.
Overview
15
15
years of professional experience
Work History
Mail Clerk
United States Post Office
10.2022 - 12.2022
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Account Specialist
Fastenal Company
10.2017 - 10.2019
- Prospected for new customers in target areas or demographics to bring in new business.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Maintenance/Team Leader
Caravan Management, Toledo Machine
12.2009 - 03.2016
- Safely transported cleaning supplies throughout the work area ensuring quality customer satisfaction.
- Monitored and dispose of all unwanted or inflammatory waste to the appropriate designated areas.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored equipment, power tools and system upgrades to compile data into detailed reports for upper management.
Customer Care Associate Rep
Cigma Tel-Drug
10.2007 - 10.2008
- Followed up with customer and referring offices to ensure accuracy in our database
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Business Administration
Montgomery County Community College
2004
Business Administration
Cheltenham High School
06.2001
Skills
- Quick learner
- Attention to detail
- Self motivated
- Professional demeanor
- Proactive
- Reliable and accountable
- Team oriented
- Computer literate
Timeline
Mail Clerk
United States Post Office
10.2022 - 12.2022
Account Specialist
Fastenal Company
10.2017 - 10.2019
Maintenance/Team Leader
Caravan Management, Toledo Machine
12.2009 - 03.2016
Customer Care Associate Rep
Cigma Tel-Drug
10.2007 - 10.2008
Business Administration
Montgomery County Community College
Business Administration
Cheltenham High School
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