Angelo Cascio II
Lake Hiawatha,NJ
Summary
Dynamic computer technician with a solid foundation in hardware and software troubleshooting. I effectively resolve technical issues while guiding end users to a solution with detailed explanation. Committed to optimizing network performance and enhancing user experience through committed support and maintenance. Dedicated team player who works well in a group setting and is not scared to take initiative. Adapts well to any environment and takes on any new task with an open mind to seek new information to use in future issues with end-users.
Overview
4
4
years of professional experience
Work History
Computer Technician
Parsippany Troy-Hills School District
09.2023 - Current
- Diagnosed and repaired hardware and software issues for various computer systems.
- Installed and configured operating systems and applications across multiple devices.
- Provided technical support to staff and students, resolving inquiries efficiently in person or remotely.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Conducted routine maintenance checks on computer equipment to ensure optimal performance.
- Diagnosed and resolved hardware and software issues for all student devices in the district.
- Provided technical support to staff, enhancing classroom technology integration.
- Participated in technology upgrade projects, contributing to improved infrastructure reliability.
- Set up PCs, projectors, and microphones for use in all locations in the district.
- Assisted customers with technical support inquiries.
Finance Intern
Spheretechnologysolutions
09.2021 - 12.2021
- Assisted in financial analysis and reporting to support decision-making processes.
- Participated in consolidating information in a detailed report with the sales team
- Supported finance team in negotiating terms with vendors, achieving cost savings for planned events.
Education
Bachelor of Science - Finance
Rutgers University
Newark, New Jersey, NJ08-2023
Skills
- Computer assembly
- Hardware and software troubleshooting
- Attention to detail
- Installation and repair
- System imaging and OS installation
- Ticketing systems
- Excellent communication and teamwork
Timeline
Computer Technician
Parsippany Troy-Hills School District
09.2023 - Current
Finance Intern
Spheretechnologysolutions
09.2021 - 12.2021
Bachelor of Science - Finance
Rutgers University