ANGELO CASTRO
Flushing,N.Y.
Summary
*Excellent telecommunications skills
*Great Computer skills
*Well developed written and verbal communications
*Good understanding of HFC networks as well as RF,AC,DC
*High level of initiative and leadership
*Excellent knowledge of company blue prints
*Experience in overseesing construction, installation, and maintenance of telecommunications infrastructure, including fiber optic and copper cabling.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supervise Maintenance Technicians
Time Warner Cable/ Charter Communications
08.2024 - Current
- Supervise Maintenance Technicians to maximize customer satisfaction through network integrity and reliability.
- Supervise a team of Maintenance Technicians to meet customer expectations, technical quality, safety standards, and employee productivity.
- Regularly observe and mentor employees regarding safety, quality, productivity and individual growth.
- Ensure staff has and maintains necessary company-issued tools and equipment.
- Establish positive employee relations through effective communication and ongoing support.
- Provide daily reports on numerous data
- Provide field support to team members, colleagues, and team leaders.
Cable Installer/Maintenance Technician/Fiber Optic Technician
Time Warner Cable/ Charter Communications
05.2016 - 08.2024
- Perform routine maintenance, troubleshoot and update records of standby power supplies
- Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant
- Resolve system outages as directed
- Operate company vehicle in a safe and responsible manner
- Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc.
- Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs
- Identify and repair upstream and downstream ingress
- Performing maintenance on existing cabling systems
- Drive and safely operate company provided vehicle
- Communicate with customers and tech ops department to solve individual customer issues
- Fiber Optic outages in a timely manner.
Cable Installer
Midtown Express
07.2014 - 05.2016
- Running RG6, RG11, as well as CAT 5 cables install equipment and connect receivers.
- Calibrate monitor program and troubleshoot devices following installation.
- Assured TVs received proper signals and good picture quality.
- Completed installations on site at residences and commercial locations.
- Completed installations of motion detector systems and sound alarm systems.
- Inspected existing security systems for flaws and needed repairs.
- Educate customers on how to properly use equipment.
- Driving from one location to the other.
- Assisted with construction projects such as replacing coaxial cable, lockboxes, strands, and underground vaults.
Cable Installer
Technology Solutions Inc
01.2012 - 07.2014
- Run cables install equipment and connect receivers.
- Calibrate monitor program and troubleshoot devices following installation.
- Assured TVs received proper signals and good picture quality.
- Educate customers on how to properly use equipment.
- Driving from one location to the other.
Cable Installer
Aero Communications
02.2011 - 01.2012
- Run cables install equipment and connect receivers.
- Calibrate monitor program and troubleshoot devices following installation.
- Assured TVs received proper signals and good picture quality.
- Educating customer.
- Driving
Cable Installer
Star Digital Communications
03.2010 - 12.2011
- Inspected installation sites to determine material requirements.
- Responded to corrective maintenance requests in a timely manner.
- Maintained spare equipment and parts and managed inventory.
- Set up and monitored testing of new and improved components.
- Assured TVs received proper signals and good picture quality.
Cable Installer
National Broadband Communications
02.2008 - 03.2010
- Inspected installation sites to determine material requirements.
- Responded to corrective maintenance requests in a timely manner.
- Maintained spare equipment and parts and managed inventory.
- Set up and monitored testing of new and improved components.
- Assured TVs received proper signals and good picture quality.
Education
GED -
Certification
- NETWORK +
- Broadband Premises Installation
- Broadband Premises Troubleshooting
- Broadband Distribution Specialist
- Broadband Transport Specialist
- Business Class Services Specialist
- Broadband TelecomCenter Specialist
Languages
Spanish
Native or Bilingual
Timeline
Supervise Maintenance Technicians
Time Warner Cable/ Charter Communications
08.2024 - Current
Cable Installer/Maintenance Technician/Fiber Optic Technician
Time Warner Cable/ Charter Communications
05.2016 - 08.2024
Cable Installer
Midtown Express
07.2014 - 05.2016
Cable Installer
Technology Solutions Inc
01.2012 - 07.2014
Cable Installer
Aero Communications
02.2011 - 01.2012
Cable Installer
Star Digital Communications
03.2010 - 12.2011
Cable Installer
National Broadband Communications
02.2008 - 03.2010
GED -
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