Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelo Ferranti

Norwalk,CT

Summary

Detail-oriented Shipping Coordinator with a focus on optimizing shipping schedules and managing documentation. Proven ability to enhance customer satisfaction and maintain warehouse safety through effective communication and problem-solving.

Overview

3
3
years of professional experience

Work History

Shipping Coordinator

Van Dyk Recycling Solutions
Norwalk, CT
09.2024 - Current
  • Optimized shipping schedules to facilitate prompt deliveries and maintain high levels of customer satisfaction.
  • Managed documentation for incoming and outgoing shipments, ensuring compliance with company standards.
  • Communicated with carriers and suppliers to track shipments and resolve issues proactively.
  • Executed inventory management tasks, maintaining accurate records of stock levels and shipment details.

Customer Service Associate

Stop & Shop
Norwalk, CT
02.2024 - 08.2024
  • Resolved customer inquiries efficiently through multiple communication channels, enhancing user satisfaction.
  • Assisted in training new team members on standard operating procedures and customer service best practices.
  • Collaborated with cross-functional teams to streamline service processes, reducing response times significantly.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Carpenter

Lifestyle Kitchen and Bath
Fairfield, CT
01.2023 - 04.2024
  • Installed kitchen and bath fixtures, ensuring precise measurements and alignment
  • Maintained a clean and organized work environment to promote safety compliance
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

Education

High School Diploma -

Bunnell High School
Stratford, CT
06-2022

Skills

  • Shipping procedures
  • Transportation planning
  • Warehouse operations
  • Equipment operations
  • Customer service
  • Problem-solving
  • Time management
  • Warehouse safety

Timeline

Shipping Coordinator

Van Dyk Recycling Solutions
09.2024 - Current

Customer Service Associate

Stop & Shop
02.2024 - 08.2024

Carpenter

Lifestyle Kitchen and Bath
01.2023 - 04.2024

High School Diploma -

Bunnell High School
Angelo Ferranti