Detail-oriented Shipping Coordinator with a focus on optimizing shipping schedules and managing documentation. Proven ability to enhance customer satisfaction and maintain warehouse safety through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Shipping Coordinator
Van Dyk Recycling Solutions
Norwalk, CT
09.2024 - Current
Optimized shipping schedules to facilitate prompt deliveries and maintain high levels of customer satisfaction.
Managed documentation for incoming and outgoing shipments, ensuring compliance with company standards.
Communicated with carriers and suppliers to track shipments and resolve issues proactively.
Executed inventory management tasks, maintaining accurate records of stock levels and shipment details.
Customer Service Associate
Stop & Shop
Norwalk, CT
02.2024 - 08.2024
Resolved customer inquiries efficiently through multiple communication channels, enhancing user satisfaction.
Assisted in training new team members on standard operating procedures and customer service best practices.
Collaborated with cross-functional teams to streamline service processes, reducing response times significantly.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Carpenter
Lifestyle Kitchen and Bath
Fairfield, CT
01.2023 - 04.2024
Installed kitchen and bath fixtures, ensuring precise measurements and alignment
Maintained a clean and organized work environment to promote safety compliance
Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated close attention to detail to verify quality and accuracy of work.