Angelo Hayes

• Measure, cut, and bend aluminum to make panels.

• Install panels on a frame.

• Insert insulation and install perforated.

• Paint.

• Measure missing pieces and cutting wood to insert into panels.

• Work with a team to get work done a set schedule to get projects completed on time.

• Load a truck safety and in a timely manner.

• Diagnose ways to speed up labor time.

• Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
• Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.

• Tracked and recorded parts and labor costs related to each service call.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Mentored junior technicians in maintenance, repair, and reporting duties.
• Adhered to established policies and standards to safely complete projects.
• Managed team performance by training, mentoring, disciplining, and motivating employees.
• Monitored and enforced safety measures to mitigate hazards.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.

• Loaded and unloaded orders at customer's homes or locations.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.