Angelo Kiti
Summary
Focused with distinguished knowledge of mortgaging products and services. Expert in sales with training in conflict resolution and great marketing sales tools. Dedicated to excellent customer service. High-energy with success in increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
4
4
years of professional experience
Work History
Executive Mortgage Banker
Rocket Mortgage, LLC
Detroit, MI
02.2026 - Current
- Developed tailored mortgage solutions to meet diverse client needs.
- Streamlined loan processing workflows, enhancing efficiency and reducing turnaround times.
- Provided expert guidance on mortgage products, ensuring informed client decisions.
- Conducted comprehensive risk assessments to ensure compliance with lending regulations.
- provided solutions for clients in process to help understand any changes or updates to the loan terms to help push to closing.
- Analyzed market trends to optimize product offerings and competitive positioning.
Mortgage Broker
Swift Home Loans, Inc
Birmingham, MI
07.2025 - 02.2026
- Assessed clients' financial data to determine loan suitability.
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Explained entire mortgage loan process to borrower.
- Helping clients obtain both traditional and investor or non-qm loans
- Helped other brokers bring clients back on board that were no longer moving forward
Mortgage Broker
Lending Force, LLC
Southfield, MI
05.2025 - 07.2025
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Communicated with clients daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Mortgage Broker
Swift Home Loans, Inc
Birmingham, MI
01.2024 - 07.2025
- Collaborated with different lenders to find best possible deal for homebuyers and refinance clients.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Fielded customer complaints and provided solutions.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Banker
Quicken Loans
Detroit, MI
06.2022 - 01.2024
- Built Knowledge about latest banking products and services through certification programs.
- Maintained updated mortgage knowledge through courses and training.
- Located and pre-qualified customers for mortgages.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Education
High School Diploma -
Walled Lake Central High School
Commerce Township, MI06-2010
Skills
- Technology knowledge
- Sales
- Customer service
- Work ethic
- Computer skills
- Mortgage Knowledge
- Ability to work in fast paced environment
- Multitasking
- Very Patient
- Solution Focused
- Product Guideline Knowledge
Timeline
Executive Mortgage Banker
Rocket Mortgage, LLC
02.2026 - Current
Mortgage Broker
Swift Home Loans, Inc
07.2025 - 02.2026
Mortgage Broker
Lending Force, LLC
05.2025 - 07.2025
Mortgage Broker
Swift Home Loans, Inc
01.2024 - 07.2025
Banker
Quicken Loans
06.2022 - 01.2024
High School Diploma -
Walled Lake Central High School