Angelo Maldonado
Apopka,FL
Summary
Dynamic operations manager with a proven track record at Elite Trucking, enhancing efficiency and reducing turnaround time. Skilled in time management and customer service, I implemented inventory systems and streamlined processes, resulting in improved service delivery. Committed to safety and punctuality, I adapt quickly to changing conditions while ensuring operational excellence.
Overview
22
22
years of professional experience
Work History
Operation ManageDelivery Driver/ Customer Suport /
Ak Barber Supply
08.2019 - Current
- Operated vehicles in compliance with traffic regulations and safety protocols.
- Assisted in loading and unloading goods efficiently to minimize delays.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Adapted quickly to route changes, ensuring timely deliveries under varying conditions.
Supervisor of Operations/customer Service
AK Customz
06.2008 - 08.2019
- Streamlined customer service processes to enhance response times and improve client satisfaction.
- Developed training materials for team members to ensure consistent service delivery and operational efficiency.
- Coordinated communication between departments to resolve customer inquiries effectively and promptly.
- Implemented feedback mechanisms to gather insights from customers, driving service improvements.
- Maintained accurate records of customer interactions to support quality assurance initiatives and compliance standards.
Operations Manager/ Owner Operator
Elite Trucking
09.2003 - 03.2005
- Streamlined operational processes to enhance efficiency and reduce turnaround time.
- Coordinated cross-functional teams to ensure adherence to project timelines and deliverables.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Developed training materials for staff, improving onboarding efficiency and knowledge retention.
- Monitored daily operations to identify areas for process improvement and cost reduction.
Education
Culinary Arts - Chef / Restaurant
Bullard Havens Vocational Tech High School
Bridgeport, CT1990
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Problem-solving
- Punctual and reliable
- City and non-city driving
- GPS and route planning
- Safety protocols
- Vehicle inspection
- Safety management
- Punctuality
- Flexible schedule
- Loading and unloading
Timeline
Operation ManageDelivery Driver/ Customer Suport /
Ak Barber Supply
08.2019 - Current
Supervisor of Operations/customer Service
AK Customz
06.2008 - 08.2019
Operations Manager/ Owner Operator
Elite Trucking
09.2003 - 03.2005
Culinary Arts - Chef / Restaurant
Bullard Havens Vocational Tech High School
Similar Profiles
Madison LillyMadison Lilly
Barber at Ak Lady BarberBarber at Ak Lady Barber
Ayla GarciaAyla Garcia
Barber Supply Manager at Mesa Barber SupplyBarber Supply Manager at Mesa Barber Supply
Stephanie PagaldayStephanie Pagalday
Cashier at Beauty EXPO ‘The Hair, Beauty & Barber Supply WareCashier at Beauty EXPO ‘The Hair, Beauty & Barber Supply Ware
Jorge Luis HerreraJorge Luis Herrera
Airside Experience at Signature AviationAirside Experience at Signature Aviation
MÁRIA ARAUJOMÁRIA ARAUJO
Loan Partner at Home1st LendingLoan Partner at Home1st Lending