Results-driven Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Overview
20
20
years of professional experience
Work History
Service Manager
Inland Kenworth
04.2016 - Current
Set aggressive targets for employees to drive company success and strengthen motivation.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Trained and guided team members to maintain high productivity and performance metrics.
Developed and maintained relationships with customers and suppliers through account development.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Service Manager
Rush Truck Center
06.2004 - 04.2016
Set aggressive targets for employees to drive company success and strengthen motivation.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Trained and guided team members to maintain high productivity and performance metrics.
Developed and maintained relationships with customers and suppliers through account development.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
High School Diploma -
West Las Vegas High School
Las Vegas
06.1997
Skills
Administrative Management
Performance Assessment
Assignment Delegation
Business Leadership
Employee Motivation
Tech Scheduling
Training Management
Recruitment and Hiring
Multitasking and Prioritization
Customer Relations
Inventory Tracking and Management
Payroll Administration and Timekeeping
Proficient in upselling work
Proficient in time sheets
Timeline
Service Manager
Inland Kenworth
04.2016 - Current
Service Manager
Rush Truck Center
06.2004 - 04.2016
High School Diploma -
West Las Vegas High School
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