Angelo Prestopine
Red Lion,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
33
33
years of professional experience
Work History
Guarantor Insurer Relations Representative
PHEAA/AES
01.2014 - Current
- Evaluated accuracy and quality of data entered into agency management system.
- Followed up with customers on unresolved issues.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Managed workload and priorities to meet claims processing meet deadlines.
- Review account information to ensure loan has been serviced and loan information is in compliance with appropriate regulations
- Provide accurate responses (written and/or verbal) to requests
- Research basic data conflicts to assist in processing or resolving errors
- Act as contact for schools, lenders and guarantors
- Makes corrections to accounts based on departmental policies
- Participate in departmental cross-training initiatives
- Maintain statistical records of all workloads performed in conjunction with regular duties and submit to supervisor daily or weekly
- Request account adjustments, when necessary, to maintain compliance with regulations
- Based on guarantor guidelines and federal regulations, assemble in proper order and format all assigned claim documents for designated guarantors
- Developed and implemented quality assurance processes to check accuracy of claims processing.
- Utilized excellent analytical and problem-solving skills to quickly and accurately process claims.
Owner
Hot Chicks and Fat Pigs Barbecue Catering
01.2013 - Current
- Plan and prepare food for parties, holiday luncheons and functions
- Compiled and maintained records of food use and expenditures
- Directed operation of kitchen and all food serving and presentation
- Developed complementary menus of recipes for various functions
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Hand Crafter
David Edward Company
01.2012 - 01.2014
- Company Overview: David Edward Company has been a family-owned business for over 50 years. Over 300 skilled crafts people create various product lines
- Ensure customer satisfaction by quality assuring and assembling
- Pre-planned work and determined appropriate tools and equipment
- Managed workflow of company’s most prestigious product line
- Coordinated with other departments to complete projects within deadline.
Kitchen Manager
John Wright Restaurant
01.2011 - 01.2012
- Company Overview: John Wright Restaurant is known for menus that boast of local fresh produce, based on the current season
- Scheduled and directed staff in daily workload assignments
- Monitored restaurant and ensured excellent food quality standards
- Maintained an elevated level of cleanliness, organization of all food products
- John Wright Restaurant is known for menus that boast of local fresh produce, based on the current season
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Purchased food and cultivated strong vendor relationships.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed staff schedules and maintained adequate coverage for all shifts.
Press Specialist
LWB Refractories
01.1992 - 01.2009
- Company Overview: LWB Refractories produced broad range of Refractories for cement and steel industries
- Team leader and press operator responsible for press change over
- Followed all company policies and procedures to deliver quality work.
- Devised and implemented processes and procedures to streamline operations.
- Oversight of quality control setup and preventable maintenance
- Multi-tasked to keep all assigned presses running effectively and efficiently.
- Operated press to achieve highest product quality and productivity with minimal scrap.
- Performed regular maintenance on press machinery to optimize performance.
- Troubleshot press malfunctions and performed necessary repairs to restore functionality.
- Followed company policies and OSHA requirements to maintain work safety.
Education
Associate in Arts - Culinary Arts
Harrisburg Area Community College
Harrisburg, PA05.2012
Skills
- Written/Verbal Communication
- Problem solving
- Adaptability
- Quality assurance
- Creative problem solving
- Cultural awareness
- Customer service
- Punctuality and reliability
- Adaptability and flexibility
- Team collaboration and leadership
Timeline
Guarantor Insurer Relations Representative
PHEAA/AES
01.2014 - Current
Owner
Hot Chicks and Fat Pigs Barbecue Catering
01.2013 - Current
Hand Crafter
David Edward Company
01.2012 - 01.2014
Kitchen Manager
John Wright Restaurant
01.2011 - 01.2012
Press Specialist
LWB Refractories
01.1992 - 01.2009
Associate in Arts - Culinary Arts
Harrisburg Area Community College
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