Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Angelo Rottino

Temecula,CA

Summary

Dynamic salon owner with a proven track record in business management and client account management. Successfully enhanced service offerings through effective salon marketing and employee training at Cafe Misto. Skilled in upselling services and maintaining high customer satisfaction, while ensuring compliance with health and safety standards.

Knowledgeable Color Specialist/ Cutting Specialist with proven background in managing and operating successful salon business. Notable for implementing innovative customer service practices and maintaining high client retention rate. Demonstrated excellence in team leadership and operational efficiency.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Salon Owner/Operator

Self-employeed
05.2002 - Current
  • Daily salon operations, including scheduling appointments and managing client inquiries.
  • Learned to use point-of-sale systems for efficient transaction processing and inventory management.
  • Adapted quickly to new products and techniques through ongoing training sessions with suppliers.
  • Developed understanding of industry trends to provide informed recommendations for service offerings.
  • Participated in marketing efforts, promoting services through social media channels and community events.
  • Consistently maintained a clean, organized, and welcoming environment for clients.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Facilities Coordinator

JSM Storage Management
01.2019 - 01.2025
  • Coordinated facility maintenance schedules to optimize operational efficiency and reduce downtime.
  • Managed vendor relationships, ensuring service quality and adherence to contractual obligations.
  • Oversaw space allocation and office setup, enhancing employee productivity and collaboration.
  • Developed safety protocols, promoting a secure work environment for all staff members.
  • Conducted regular inspections to identify maintenance needs and prioritize corrective actions effectively.
  • Trained new team members on facility operations and compliance standards, fostering knowledge retention.
  • Served as point of contact for internal and external customers seeking support and information.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.

Server Manager

Cafe Misto/ Mogan's Cafe
05.1998 - 09.2022
  • Supervised daily operations, ensuring exceptional service and adherence to standards.
  • Trained and mentored staff on best practices and customer service excellence.
  • Implemented new workflow processes to enhance efficiency and reduce wait times.
  • Coordinated with kitchen staff to streamline communication and improve order accuracy.
  • Developed training materials to onboard new employees effectively and efficiently.
  • Resolved escalated customer complaints, fostering a positive dining experience.
  • Managed inventory levels, optimizing supply orders based on demand trends.
  • Trained servers on order management, food service quality and how to build rapport with guests.

Assistant Retail Store Manager

Gap
10.1995 - 04.1998
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff on customer service excellence and sales techniques.
  • Analyzed sales trends to develop strategies for inventory management and product placement.
  • Implemented visual merchandising standards to enhance store presentation and drive customer engagement.
  • Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Managed scheduling for store shifts to accomplish proper staffing.

Education

No Degree - Cosmetology

Cerritos College
Norwalk, CA

No Degree - Fine Arts

The Art Institutes
Laguna Beach, CA

No Degree - General Studies

Santa Monica College
Santa Monica, CA

High School Diploma -

Warren High School
Downey, CA
06-1994

Skills

  • Upselling services
  • Employee training
  • Staff management
  • Salon marketing
  • Hair styling techniques
  • Health and safety
  • Appointment scheduling
  • Customer service
  • Business management
  • Customer service management
  • Client account management
  • Business development
  • Goal setting
  • Inventory control
  • Price structuring

Certification

  • Certified Color and Color Specialist
  • Licensed Cosmetologist


Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • Getting involved in local advocacy groups to promote positive change in the community
  • Graphic Design
  • Learning new cooking techniques and expanding my culinary skills
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Historical Exploration
  • Web Development and Design
  • Music
  • Crafting and DIY Projects
  • Engaging in food photography and sharing culinary creations on social media
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Interior Design
  • Fashion and Style
  • Personal Development and Self-Improvement

Timeline

Facilities Coordinator

JSM Storage Management
01.2019 - 01.2025

Salon Owner/Operator

Self-employeed
05.2002 - Current

Server Manager

Cafe Misto/ Mogan's Cafe
05.1998 - 09.2022

Assistant Retail Store Manager

Gap
10.1995 - 04.1998

No Degree - Cosmetology

Cerritos College

No Degree - Fine Arts

The Art Institutes

No Degree - General Studies

Santa Monica College

High School Diploma -

Warren High School
Angelo Rottino