Angelo Sarluca
Loganville,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Reliable Professional Driver ready to bring 3 years of road experience to a new company. Well-versed in road and load safety procedures. Excellent problem-solving and customer relations skills. Motivated Professional Driver highly effective at moving loads quickly and safely.
Team-oriented Employee Trainer with substantial background in training and development. Skilled at identifying training needs and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees and stakeholders.
Overview
7
7
years of professional experience
Work History
Professional Driver
Self Employed Services
05.2023 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept completely clean driving record with no reportable incidents.
- Completed routes efficiently and according to compliance rules.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Directly conducted In-Person interviews in reference to company standards of operations with 8-30 customers daily to improve and maintain customer satisfaction and feedback.
Department Manager
McDonald's
08.2021 - 09.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Managed and verified daily, weekly, and monthly inventory of over 350 products consisting of refrigerated, frozen and paper\plastic materials.
Employee Trainer
Fedex Ground
08.2016 - 10.2021
- Reached out to managers and team leaders to source requirements for training and identify needs.
- Supported and coached employees as part of successful training initiatives.
- Supported and helped facilitate organizational growth by developing employee training plans working with up to 200 employees daily.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
Education
High School Diploma -
Shaw High School
Columbus, GA05.2016
Skills
- Customer Service
- Driving and Transportation
- Customer Experience
- Food Safety Guidelines
- Cost Management
- Inventory and Supply Management
- Goals and Performance
- Manage Budgets
- Inventory Control
- Supply Ordering and Management
Timeline
Professional Driver
Self Employed Services
05.2023 - Current
Department Manager
McDonald's
08.2021 - 09.2023
Employee Trainer
Fedex Ground
08.2016 - 10.2021
High School Diploma -
Shaw High School