Summary
Overview
Work History
Education
Skills
Affiliations
Quote
Skills Certifications Honors
Professional Highlights
Certifications
Timeline
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Angelo Spetsiotes

Wilton Manors,FL

Summary

Driven to deliver service excellence by inspiring teams, optimizing systems, and leading innovative hospitality solutions.

Strategic and visionary executive leader with over 30 years of progressive experience in acute healthcare hospitality and food service. Proven track record of steering multimillion-dollar operations, developing enterprise-level initiatives, and driving excellence in patient and guest experiences. Skilled at building and coaching high-performing teams, balancing performance management with operational continuity, and delivering industry-leading results. Recognized for transformational leadership, financial acumen, and unwavering dedication to service quality, compliance, and customer satisfaction.

Overview

34
34
years of professional experience

Work History

Director of Food and Nutrition

Memorial Hospital Pembroke
01.2013 - Current
  • Launched South Florida’s first Medical Nutrition Therapy Outpatient Center.
  • Implemented Pineapple Academy platform to meet CMS and Joint Commission compliance.
  • Elevated operations and satisfaction through department transformation initiatives.
  • Led crisis response through multiple hurricanes, pandemics, and shortages.
  • Improved efficiency with online catering app and chaired value program.
  • Optimized rebates and purchasing compliance through strategic vendor partnerships.
  • Standardized food safety systems through CBORD integration.
  • - Balanced complex performance management decisions to ensure Joint Commission readiness while maintaining high employee engagement and top interdepartmental scores.
  • - Implemented strategic coaching plans for underperforming managers, supporting both accountability and retention to safeguard operational continuity during survey cycles.

Director of Food and Nutrition

Morrison Healthcare
01.2000 - 01.2013
  • Oversaw $3.65M annual operations, meeting financial goals.
  • Introduced programs that raised retention and safety standards.
  • Top regional client satisfaction leader across consecutive years.
  • Served as Regional E-Finance and Safety Champion.
  • Enhanced Press Ganey scores with patient-focused meal programs.
  • Successfully led operations for two separate hospital facilities, delivering strong financial results, client satisfaction, and regulatory compliance — earning recognition from multiple clients for exceptional leadership.

Assistant General Manager

Darryl’s Restaurant
01.1995 - 01.2000
  • Boosted sales by 15% and reduced costs through vendor renegotiations.
  • Implemented onboarding/training, improving productivity and retention.
  • Managed daily operations and financial reporting for 50+ staff.

General Manager

Boston Market
01.1992 - 01.1995
  • Ensured compliance with food safety regulations and internal standards, resulting in top inspection scores.
  • Developed and promoted team members into leadership roles, improving retention and operational continuity.
  • Led a team of 40+ employees while consistently exceeding corporate KPIs for food quality, speed of service, and guest experience.
  • Managed full-service restaurant operations with oversight of P&L, staffing, and customer satisfaction.

Education

Associates of Science - Hospitality Management

State University of New York at Delhi

Skills

  • Enterprise Hospitality Operations
  • Patient and Guest Experience Excellence
  • Strategic Planning & Organizational Leadership
  • Supply Chain Optimization & Vendor Relations
  • Multimillion-Dollar Budget Oversight
  • Employee Engagement & Culture Development
  • Regulatory Compliance & Risk Mitigation
  • Disaster Preparedness & Emergency Response

Affiliations

  • Association of Nutrition & Foodservice Professionals (ANFP)
  • Academy of Nutrition and Dietetics (Affiliate Member)

Quote

Driven to deliver service excellence by inspiring teams, optimizing systems, and leading innovative hospitality solutions.

Skills Certifications Honors

Enterprise Hospitality Operations, Patient and Guest Experience Excellence, Strategic Planning & Organizational Leadership, Supply Chain Optimization & Vendor Relations, Multimillion-Dollar Budget Oversight, Employee Engagement & Culture Development, Regulatory Compliance & Risk Mitigation, Disaster Preparedness & Emergency Response, Certified Dietary Manager (CDM), Certified Food Protection Professional (CFPP), ServSafe Certified, Six Sigma Green Belt Certified, Memorial Excellence for Leaders Award (2020), Memorial Excellence for Leaders Award (2022)

Professional Highlights

  • Launched the first Medical Nutrition Therapy Outpatient Center in South Florida, significantly expanding patient access.
  • Led crisis management strategies during pandemics and natural disasters, ensuring uninterrupted operations.
  • Achieved highest regional client satisfaction scores and improved Press Ganey scores through meal enhancement programs.
  • Led system-wide supply chain initiatives to maximize purchasing compliance and rebate returns.
  • Honored with the Memorial Excellence for Leaders Award in 2020 and 2022 for leadership and innovation.

Certifications

  • ServSafe Certified
  • Certified Dietary Manager (CDM)
  • Certified Food Protection Professional (CFPP)
  • Six Sigma Green Belt Certified

Timeline

Director of Food and Nutrition

Memorial Hospital Pembroke
01.2013 - Current

Director of Food and Nutrition

Morrison Healthcare
01.2000 - 01.2013

Assistant General Manager

Darryl’s Restaurant
01.1995 - 01.2000

General Manager

Boston Market
01.1992 - 01.1995

Associates of Science - Hospitality Management

State University of New York at Delhi

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