Angelo Urueta
Miramar,FL
Summary
Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Operations Manager
All In Kitchens and Bath Inc
Miami, FL
03.2021 - Current
- Managed scheduling, training and inventory control.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Responsible for payroll, employee scheduling
Lumber Associate & Cashier
Home Depot
Weston, FL
07.2019 - 08.2022
- Cleaned shelves, counters and tables to maintain organized store.
- Ensured quality control standards were met when cutting or processing lumber materials.
- Greeted customers to determine wants or needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned up any debris left behind after completing projects with woodworking equipment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Loaded and unloaded lumber products from trucks onto loading docks.
- Responded quickly to customer complaints regarding defective items purchased from the store.
- Resolved customer complaints courteously and professionally.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Science - Radiography
Miami Dade College
Miami, FL06-2028
High School Diploma -
Everglades Highschool
Miramar, FL06-2019
Skills
- Health and safety compliance
- Active Listening
- Communication Skills
- Leadership & Team Management
- Customer Service
- Problem Solving
- Interpersonal Skills
- Computer Proficiency
- Inventory Management
- Goal attainment
Languages
Spanish
Native/ Bilingual
Timeline
Operations Manager
All In Kitchens and Bath Inc
03.2021 - Current
Lumber Associate & Cashier
Home Depot
07.2019 - 08.2022
Associate of Science - Radiography
Miami Dade College
High School Diploma -
Everglades Highschool
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