Angelo Viteritti
East Northport
Summary
Dynamic and adaptable professional with a proven track record in multiple industries, excelling in customer service and effective problem-solving. Demonstrated ability to enhance guest satisfaction and resolve issues promptly, showcasing a strong work ethic and attention to detail. Skilled in multitasking and fostering positive relationships, contributing to a productive and efficient work environment.
Overview
19
19
years of professional experience
Work History
Concierge
Fountain Gate Gardens
10.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Accounts Payable Coordinator
Whispering Pines Rehab and Nursing Center
09.2023 - 07.2024
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Processed check disbursements and reconciled related ledger.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Reduced late payment fees through timely and accurate invoice management.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Tracked expenditures and prepared reports for records and management review.
Head Chef
J & M Seafood
12.2020 - 07.2023
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Created recipes and prepared advanced dishes.
- Ensured optimal food quality and safety, rigorously adhering to health and sanitation guidelines.
Prep Line Cook
Gurwin Jewish Nursing & Rehabilitation Center
03.2020 - 12.2020
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
- Supported inventory management efforts through accurate tracking of supplies and placing timely orders with suppliers as needed.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Verified proper portion sizes to consistently attain high food quality standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Prep Line Cook
Jonathan’s Ristorante
06.2017 - 12.2019
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Collaborated with the head chef to create innovative menu items, resulting in increased guest satisfaction.
Seafood Manager
Jeffs Seafood
08.2006 - 05.2017
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Provided detailed information to customers about available seafood products and self-service items.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Participated in vendor negotiations to secure favorable pricing terms while maintaining quality standards.
Education
Some College - Culinary Arts
Suffolk County Community College
Selden, NY04.2017
Some College - Communications
SUNY, Farmingdale
Farmingdale, NY05.2014
Some College - Business Administration And Management
Towson University
Baltimore, MD12.2011
Advanced Regents Diploma -
Elwood-John H Glenn High School
East Northport, NY06.2010
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Proactive attitude
- Maintaining composure
- Reliable punctuality
- Attention to detail
Additional Information
Collegiate Division I & III Athlete- Men’s Soccer
2010-2013
Competitive Bocce Player
2021-Current
Timeline
Concierge
Fountain Gate Gardens
10.2024 - Current
Accounts Payable Coordinator
Whispering Pines Rehab and Nursing Center
09.2023 - 07.2024
Head Chef
J & M Seafood
12.2020 - 07.2023
Prep Line Cook
Gurwin Jewish Nursing & Rehabilitation Center
03.2020 - 12.2020
Prep Line Cook
Jonathan’s Ristorante
06.2017 - 12.2019
Seafood Manager
Jeffs Seafood
08.2006 - 05.2017
Some College - Culinary Arts
Suffolk County Community College
Some College - Communications
SUNY, Farmingdale
Some College - Business Administration And Management
Towson University
Advanced Regents Diploma -
Elwood-John H Glenn High School
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